How to Fix Alexa Device Not Showing on App


  • To fix alexa device not showing on app you need to crosscheck with your amazon Alexa account and re-login to your account.
  • Uninstall and reinstall alexa app and also check if you are connected to same wifi network and other alexa troubleshooting methods to fix alexa not showing on App (android or iOS) and update your alexa app to latest version

Well, Alexa device require Wi-Fi connection in order to operate it. While is one of the best smart tool, which help you to enjoy its features. With this Alexa device you can enjoy songs, connect to smart speakers, Smart Plug and security cams and huge variety of other smart devices. But sometimes you many face the issue of Alexa device not showing on app or not playing music on spotify, not turning on or Alexa green light spinning wheel. Here in this post we are providing some quick instructions to fix it and if your Alexa device is not Registered check here.

Fix Alexa Device Not Showing on App

How to Fix Alexa Device Not showing on APP

Follow these alexa troubleshooting methods to fix alexa device not showing on app

Ensure that you’re correctly logged into your account

Whenever if you are using an Alexa device means you need to check whether you connected to proper account or not. If you have multiple accounts means you may face this type of issue. So, you need to make sure that you logged into the same account of Alexa device. This was the main reason behind Alexa device not showing on its app. For this you need to use the same account for login.

Also Read: 1) How to Connect Amazon Alexa to Macbook

2) How to Connect Alexa to Bluetooth

3) How to Fix Alexa Not Playing Spotify Music

4) How to Fix Alexa Device Location Not Working

5) How to Reset Alexa Without App

Re Login to your account 

In case if you’re facing the same issue means, you need to go with this quick fix for Alexa device not showing  pop up on Alexa app. For this you need to logout from the account on your phone and wait for few minutes, login back in the account. With this the issue may resolved

Discover device manually 

If you want to discover the device on Alexa, just tap on discover button or else ask Alexa to discover devices. With this it refresh the nearby devices list which will added to your Alexa via mobile app.

Reinstall Alexa app

If you are still facing the issue of Alexa device not showing in to your account. This type of issue occurs due to your app have high amount of bugs. For this you need to go to phone settings followed by uninstall Alexa app. Next you need to reinstall the app again and login with the account. After that the app will start showing the list of discovered devices from where you want to add. Next, you need to configure it.

Contact support team

If the above methods are not worked in your case then it’s best way to contact your Alexa support team. For this you can raise a ticket in their website or you can mail them about issue related information with this you can get professional guidance, which can resolve  the issue of Alexa device not showing app.

Rajeshwari Chiluveru
Rajeshwari Chiluveru
Rajeshwari is Senior Content Writer, Author, and Also Senior Editorial Team Member at A Savvy Web and She has a Degree in Bachelor of Technology (Btech) and (Master of Technology) Mtech from JNTU and is a real time expert. She writes about technology guides and troubleshooting guides (tips and Solutions) and helps users to solve issues easily. She has expertise in this area for more than 5+ years of experience and enthusiastic to provide troubleshooting tips and fixes and how to articles on Tech Related subjects like iPhone, Android, iOS, Smart tv and other tech related solutions and easy methods to fix.

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