If you having alexa device and suddenly you are getting error message saying alexa deregistered or not registered error message on your mobile device then first thing you need to check is, your Alexa app is connected to wifi and restart your router or modem and you are not having any network related issues. So, lets see in detail how we can fix this error message.
Why Does My Alexa Keep Saying it is Not Registered?
Make sure, you have updated your Alexa app to latest version and your device is uptodate, restart your router and this will resolve any network related issues like wifi disconnecting or wifi related issues.
Configure Alexa Again
One of the most common issue with Alexa is registration error or wifi network connectivity issues because incorrect installation. Before going depth into the topic, make sure your Alexa is correctly setup or not and follow the steps.
Step 1: Firstly, Download Alexa app to your phone
Step 2: Now place your Alexa echo device in range and close to your router or modem (within the range of Wi-Fi connection)
Step 3: Next, Go to settings in Alexa app and Select Wi-Fi option
Step 4: Then choose Alexa device from the app and choose echo dot
Step 5: After that choose add Alexa device in the Wi-Fi network
Step 6: Till the echo turn into Orange here & press and hold action button
Step 7: From the list of Wi-Fi available select your Alexa from that and enter network password
Step 8: Now save password in Alexa app
Step 9: Finally choose connect to merge echo dot to Wi-Fi network
Also Read: 1) How to Connect Amazon Alexa to Macbook
2) How to Connect a Smart Plug to Alexa
3) How to Connect Alexa to Bluetooth
4) How to fix Alexa not Connecting to WiFi
5) How to Reset Alexa Without App
Restart Your Modem
Many technical related issue or minor software glitches or bugs can be resolved easily by restarting your device. For this you need to simply turn it off and again turn it on or simply unplug router cables and then wait for 30 seconds and then plug back router or modem cables and connect to wifi and then check.
Update Alexa App to Latest Verison
Go to app store and make sure your Alexa app is updated to latest version, if you are using outdated version of Alexa app, then you can experience this issue and also if you are using Apple iPhone, then update iPhone to latest iOS version and then check.
Reinstall Alexa App
Few users reported that, reinstalling alexa app on their mobile device fixed Alexa not registered error and they have setup alexa from beginning and adding their alexa device to their alexa app fixed the issue.