If your Amazon echo is not working properly after performing all the settings or connected devices forgotten. With this you may get frustrated, to avoid this issue just unplug echo from your connector and after a few moments, just plug it again and power it on. This issue may occur due to Amazon Alexa not being upgraded to the latest version. Then just update the version. After that once check your Alexa if you are still facing the problem. Then got with the methods detailed in this article.
Method: 1 Reset Alexa first Generation model
If you fed up with the above mentioned solutions the go with the simple steps
Step:1 A small hole is located near base of device it is known as reset button
Step:2 Now take a sharp pointed object then press and hold the reset button until it glows Orange and turns blue.
Step:3 After that light turned off and on, then it must be Orange, this indicates it is in setup mode.
Step:4 That’s ok now your Alexa is resettled
Step:5 After completing the reset process, open the Alexa app on your device to connect to the Wi-Fi network to register with your Amazon account.
Also Read: 1) How to Connect Alexa Echo Dot to Android Phone
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4) How to Fix Alexa Echo Dot Not Responding to Voice Commands
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Method: 2 Reset Alexa second generation model
Here are some steps for resetting Alexa with few difference when compared with first generation
Step:1 Now press and hold microphone off and volume down button for few seconds till the light turn in to Orange and then blue in 2nd generation device
Step:2 After the light has turned off and on one more time, Now it must be in Orange, which means it is in setup mode
Step:3 After completing the process, Now open Alexa app in your mobile or tablet and connect it to Wi-Fi network for registering with Amazon account
Method: 3 Rest Alexa third and fourth generation models
Now follow the same steps which you followed in both generation models with slight differences.
Step:1 Now press and hold action button which is available on top continue it till the light turns into Orange and then blue
Step:2 After that the light will turn off and on again. Now it is Orange means it is in setup mode
Step:3 After done with it, if you need to add to network again then open Alexa app and connect it to Wi-Fi for registering with your Amazon account
The above mentioned methods are quite simple methods which help you to reset your Alexa when it does not work properly while giving commands to it. Hope these methods will help you to overcome the problems.