How to Reset Amazon Echo Second Generation


If you have a 2nd generation Amazon echo that has been having some connectivity issues with the app then  this is a how to do a hard reset on the second-generation

if you’re having connectivity issues.  Here I’m gonna guide you to do a hard reset on the Amazon active 2nd generation echo, read amazon echo guides here

Reset Amazon Echo Second Generation

Step 1 : First you need to plug in the echo, this process doesn’t include a paperclip like the first generation.

Step 2: Next thing you have to do is make sure that the volume is turned all the way down you’ll get the ring to indicate what volume level you have.

Step 3: Now in the echo you click all the way down as much as it’ll go it will flash the bottom there in LED indicating you are at minimum volume.

Step 4: Once that happens you want to put the microphone mute and the volume down button pressed together

Step 5: Press and hold the Microphone mute and volume down button for 20 seconds and the device will start to reset.

Step 6: Now, you’ll get a ring around the top that is an amber red and once you see that ring you can then relieve your hands from them. 

After relieving you’ll get a blue light that starts the indication of a brand new reset as if you were to take it out of the box. So after a minute here you should get a prompt it says welcome to your Amazon echo or something like that but  before that you’ll be seeing first a moment you’ll get the ring that cycles that goes around the echo itself just to kind of boot up.

Also Read: 1) How to Reset Alexa Without App

2) How to Connect Alexa Echo Dot to Android Phone

3) How to fix Alexa not Turning On

4) How to Fix Alexa Echo Dot Not Responding to Voice Commands

5) How to Change Alexa Voice on Echo Dot

When to Reset Amazon Echo Second Generation

If your alexa doesn’t respond to anything or alexa is not turning on or alexa echo goes unresponsive then you should reset amazon echo.

Lakshmi Durga
Lakshmi Durga
Lakshmi Durga is Senior Content Writer and Author and Also a Senior Editorial Team Member at A Savvy Web for More than 5 Years and She writes about technology related subject troubleshooting guides and helps users to solve issues. She has a Degree of Bachelor of Technology (Btech) from Kakatiya University and (Master of Technology) Mtech at Kakatiya University and JNTU university and is a real time Technology expert. She is a Real time Tech Expert and enthusiastic and has an Expertize in this technology area and writes specially on troubleshooting guides, solutions and tips and fixes and how to articles on Tech Related subjects like iPhone, Android, iOS, Smart tv and other tech related information.

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