If your Amazon Alexa or echo is not working properly after changing all the settings and performing basic troubleshooting steps you may get frustrated, to avoid this issue just unplug Alexa device completely and unplug it, after few moments, just plug it again and power it on and if there are any software related bugs or issues then it will be fixed.
If The issue still persists and you are having issues with alexa, then go with the methods and reset alexa without app and just by using Alexa device.
Reset Alexa Without App
For Alexa First Generation Model
Step:1 A small button is located near base of device it is known as reset button
Step:2 Now take a sharp pointed object then press and hold the reset button until it glows Orange and turns blue.
Step:3 After that light blinks on and off in orange color, this indicates it is in setup mode.
Step:4 That’s ok now your Alexa is reset.
Step:5 After completing the reset process, open the Alexa app on your device to connect to the Wi-Fi network to register with your Amazon account.
Also Read: 1) How to Connect Alexa Echo Dot to Android Phone
3) How to fix Alexa not Turning On
4) How to Fix Alexa Echo Dot Not Responding to Voice Commands
5) How to Change Alexa Voice to Celebrity
Reset Alexa Second Generation Model
Here are the steps for resetting Alexa with few difference when compared with first generation
Step:1 Now press and hold microphone off and volume down button for few seconds till the light turn in to Orange and then blue in 2nd generation device
Step:2 After the light has turned off and on one more time, Now it must be in Orange, which means it is in setup mode
Step:3 Once your alexa is in setup mode, open Alexa app in your mobile or tablet and connect it to Wi-Fi network and follow instructions on alexa app.
Reset Alexa Third and Fourth Generation ModelsÂ
Step:1 Now press and hold action button which is available on top continue it till the light turns into Orange and then blue
Step:2 After that the light will turn off and on again. Now it is Orange means it is in setup mode
Step:3 Now, go ahead and open alexa app and connect to wifi network once your alexa is in setup mode and your alexa will start working properly.
The above mentioned methods are quite simple methods which help you to reset your Alexa when it does not work properly while giving commands to it. Hope these methods will help you to overcome the problems.
When to Reset Alexa Device
if your Alexa app is having trouble listening to you when you give voice command or alexa says your device is not connected to wifi or Alexa doesn’t respond to your voice commands, then you need to reset alexa app.