How to Fix Factory Reset Grayed out in Samsung Smart tv

On your Samsung smart tv if you are facing issues like apps not working or blank screen, reset networks, or its restarting on its own or with apps not working like Netflix stuck on loading or any other issues and to fix issue on Samsung tv when you are trying to factory reset Samsung tv.

Are, you are suddenly seeing factory reset option is grayed out or enable broadcasting grayed out option or disabled then you need to close apps running in background and power reset Samsung tv and factory reset disabled or greyed out is seen in most of the samsung smart tv and options get greyed out you need to close all apps running in background.

The main reasons why options gets disabled or greyed out on samsung tv is if any apps are running in background Samsung smart tv reset option will be grayed out.

How to Fix Factory Reset Disabled on Samsung tv?

Close smart hub, and exit all apps which are running in background.

factory reset grayed out in samsung smart tv

How to Fix Factory Reset Grayed Out in Samsung Smart tv

Easy and quick fix is power reset or soft reset Samsung smart tv and close all the application running in background and make sure you are on TV mode on and no apps like Hulu, YouTube, Netflix, amazon prime are not running in background.

Factory Reset Grayed Out in Samsung Smart tv

Power Reset or Soft Reset Samsung tv

Once you power reset Samsung tv, it will close all apps running in background and this will clear cache of apps as well and factory reset greyed out issue will be resolved successfully.

Remove power plug connected to wall socket and unplug it and wait for 60 seconds and then plug it back and turn on Samsung tv and wait for it to reboot.

Close All Applications Running in Background

Step 1: Grab you Remote and press exit and reach home screen.

grab you remote and press exit and go to home screen

Step 2: Now Go to Settings and tap on enter.

Go to Settings and tap on enter

Step 3: Go to General

Now, go to general

Step 4: Scroll down and see reset option will not be greyed out here anymore.

once you close all apps from background reset option will not be greyed out

It’s a very frustrating situation like everything seems to be not working and when you are resetting your Samsung smart and reset option also greyed out or disabled, then it kind of very much frustrating and you need to close all apps running in background that’s it factory reset greyed option will not be seen. It works.

Also Read:

1) Why Does Netflix Keep Buffering on Samsung Smart TV

2) How to Fix Samsung smart tv buffering issues

3) How to Clear App Cache samsung smart tv and Clear All Data

4) How to Fix Samsung TV Home Button Not Working

5) How to Turn on Airplay on Samsung Smart tv Series 7, Series 6 Qled Samsung tv’s

Why Factory Reset Grayed Out in Samsung Smart tv?

why samsung smart tv reset option is greyed out

If you have any apps running in the background on your Samsung smart tv, then factory reset greyed out will be seen and when any app running in background Samsung smart tv will not allow you to factory reset.

Reset Samsung Smart tv

Step 1: Unplug power cable from Samsung smart tv and wait for 30 seconds.

Step 2: Now, plug back power cable and restart Samsung smart tv.

Step 3: Now, go to Settings -> Go to General

Step 4: Scroll down and Select Reset and enter 4 digit password and reset Samsung smart tv.

That’s it, this is how reset Samsung smart tv which is grayed out on Samsung tv.

Swapna Reddy
Swapna Reddyhttps://www.asavvyweb.com/
Swapna Reddy is a Tech Content Writer and has a Degree of MTech Completed in 2011 and has an experience of more than 8 years as tech content writer and she writes about methods and solutions to fixing daily experiencing issues and helps users to resolve issues with All Smart tv'z, Computers, iPhone, Android, Windows, Mac and Optimizing methods and other tech related articles with real time experiences and fixes.

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