How to Fix Netflix Not Opening on Samsung tv

If Netflix is not opening on samsung smart tv then this can be an issue with cache of netflix application and you need to clear cache and clear all data of netflix app and software related issues or app compatibility issues and you need to update netflix to latest version and also update samsung smart tv to latest firmware update.

Why Netflix Not Opening on Samsung Smart tv

There are many reasons netflix app won’t open on samsung smart tv and you can experience issues like netflix app stuck on logo or blank screen when opening netflix and this can happen due to app compatibility issues and update your netflix app to latest version and samsung tv to latest version.

Netflix app won’t open on samsung tv if you are having slow wifi internet connection as well and you need to make sure your wifi internet has good wifi signal bandwidth and reset or restart your router and then connect to wifi internet and check.

Solutions to fix Netflix Not Opening on Samsung tv

Here are the solutions below that you can try and this will fix the netflix app not opening on samsung tv.

Soft Reset

Unplug power cable from wall socket completely and wait for 60 seconds and then plug samsung tv power cable back to power source and turn on tv and check.

Restart Router

There may be internet connectivity issues as well or slow wifi signal and you need to remove or press and hold power button on router and wait for 10  seconds and then turn on router and then turn on router and make sure all power lights are blinking on router and once your samsung tv connects to wifi internet, then go  ahead and open netflix app and your netflix app will open without any issue.

Clear Cache and Clear All Data

Due to heavy  bulky cache you will experience issues with netflix app buffering or responding slow or lagging or crashing as well and to clear netflix cache on samsung tv -> Go to Settings -> Go to Support and select Device Care -> Manage Storage and select netflix app and clear cache and clear all data and after clearing cache and clear all data of netflix app then go ahead and open netflix app and it will open.

Update Netflix to Latest Version

If the netflix app is not opening or netflix app is not working or it keeps crashing then you need to update netflix app to latest version and you can update netflix app by going to app store on samsung tv and update it to latest version.

Update Samsung tv to Latest Firmware update

If you are running an older version of samsung tv firmware software version then this will have app compatibility issues and to update samsung tv -> Settings -> Support -> Software update and update samsung tv to latest version.

Reinstall Netflix App

If netflix shows a blank screen then you need to reinstall netflix app and uninstall netflix app from samsung tv and then go to samsung smart hub and search for netflix app and install it on your samsung tv.

Once you reinstall netflix app then you need to login to your netflix account and start watching netflix movies or series on samsung tv and netflix not opening problem will be fixed.

Rajeshwari Chiluveru
Rajeshwari Chiluveru
Rajeshwari is Senior Content Writer, Author, and Also Senior Editorial Team Member at A Savvy Web and She has a Degree in Bachelor of Technology (Btech) and (Master of Technology) Mtech from JNTU and is a real time expert. She writes about technology guides and troubleshooting guides (tips and Solutions) and helps users to solve issues easily. She has expertise in this area for more than 5+ years of experience and enthusiastic to provide troubleshooting tips and fixes and how to articles on Tech Related subjects like iPhone, Android, iOS, Smart tv and other tech related solutions and easy methods to fix.

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