On your Toshiba smart tv when you play videos and you there is no sound on video then first you need to hard reboot your toshiba smart tv and other methods below and this can happen due to some errors or technical software problem. So, there are some steps to fix those problems and causes like TV hardware, external devices, cables, settings etc.
Troubleshooting Toshiba Smart tv No Sound Issue
Follow below toshiba smart tv troubleshooting guide for no sound on toshiba and bring back sound on your tv.
Power Reset Toshiba Smart tv
Unplug power cable of Toshiba smart tv from wall socket and wait for 60 seconds and then plug back power cable and turn on toshiba smart tv and wait for it to reboot and completely turn on and then check with volume on toshiba tv.
Double Check The Mute
One of the feature is mute is common cause of Toshiba TV no sound. So, usually check the mute that you may have enabled the mute mode unfortunately.
- So, once you press the mute button on your remote to ensure that the sound comes back again.
Increase the Volume
Like mute button, volume key may be accidentally pressed down or decreased down to zero. So, up your TV volume and mute mode on TV or setup box too. These are some similar settings that can obstruct your audio.
Try other Channels
If the problem is not on TV or cable box then it could be a transmission error from the broadcast station.
In order to check, try using different channels if sound restores in any of those and wait until a specific TV station resolves the issue.
Also Read:
1) How to Pair Toshiba Smart tv Remote if Only Power Button Working on Remote
2) How to fix Toshiba Smart TV Black Screen
3) How to fix Toshiba Smart TV Sound Not Working Issue
4) Install Google Play Store on Toshiba smart TV
5) How to Update Apps on Toshiba Smart TV
Disconnect Output Devices
Sometime’s TV internal sound-bar becomes dumb when you place or insert any audio output like headset or speaker into TV.
Scan your output port for any connected devices and even check for wireless connected gadgets. Then disconnect everything from TV and see if audio comes back.
Test Speaker
If you are using the TV soundbar, attach a spare speaker to T and test the audio.
Step 1: Use an external audio system rather than your TV inbuilt speaker hook them to another device to see if they work correctly.
Step 2: Alternatively, you have to disconnect the audio system from your TV and insert a pair of headphone into headphone jack.
Step 3: If you still not hear anything, then the issue lies within your system not the speaker.
Turn on Internal Speaker
One special feature of Toshiba TV give an option is turn your inbuilt speaker on/off. It allows users to setup s home speaker to produce sound.
Step 1: Another possible reason for your Toshiba sound issue it that you have enabled these option by mistake.
Step 2: Take your remote and go to main menu. Now, choose audio option.
Step 3: Select speakers and press on enter button to set it to on status.
Investigate the Wires & Cables
Cables are main tools for transmission, so first ensure the HDMI cables is firmly attached to both ends on your TV and source device.
Step 1: If you are using any A/V cable. So check that too and make sure you have inserted into the correct port.
Step 2: Check the wires for any cuts or wear and tear. If everything is fine unplug all cables, wait for few minutes Replug them.
Step 3: If everything fails, replace each cable with new one. If they have lost their connections.
Disable secondary Audio Protocol
It is designed for non native cables issue. Using these, tv stations provide an auxiliary audio track for non english audience to watch the same in their own language.
So, check it may accidentally switched on.
Step 1: First look for SAP button on remote control to turn it off. It may also be labelled as MS or Android.
Step 2: Then go to your TVs main menu or settings.
Step 3: Check for audio option and toggle the SAP or audio option from ON to OFF position.
Step 4: If you wont see ON/OFF SAP button then look for MTS and change it to stereo or mono or other station on list.
Step 5: Still you cannot find SAP contact your user manual for more exact details or get help from any technician
That’s it, this is how you fix toshiba smart tv not having sound or no sound issue when playing video.
Why does my TV have no sound but has a picture?
If Toshiba tv has picture but not sound then your tv volume may have muted or volume is too low and also cross check with bluetooth speakers or any bluetooth devices it may have connected or any software glitches with app or tv.