How to Fix Paramount plus not working on Sony tv

If you have installed paramount plus on sony smart tv and when you open paramount plus app and your paramount plus app keeps crashing or paramount plus app stuck on logo or any other issue with paramount plus on sony smart tv then by these simple and easy methods you can easily fix the issue of paramount plus not working on sony smart tv.

Apps crashing on sony smart tv like netflix or hbo max app or internet browser or peacock app or youtube app or any app is a common issue every sony smart tv user experience and this can happen due to many reasons and by just simply performing power reset and by just restraining your sony smart tv will fix the issue and other methods explained below.

Paramount Plus Not Working on Sony tv

Below sony smart tv troubleshooting methods will help you get back your paramount plus not working on sony tv on any model of sony smart tv.

Power Reset or Soft Reset

Step 1: Turn on your sony smart tv and unplug the power cable of sony smart tv from the wall socket.

Step 2: Now wait for 60 seconds

Step 3: Plug back the power cable of sony smart tv to the wall socket and turn on your sony tv and wait for it to completely restart.

Once you power reset or soft reset your sony tv then your issue of paramount plus not working issue will be resolved and open paramount plus it will open smoothly.

Reset Router or Modem

You need to reset your router or modem and sometimes due to router or wifi internet connectivity issues, paramount plus will not work or can’t open paramount plus.

Step 1: Grab your router or modem and unplug or disconnect all connected power sources.

Step 2: Now, wait for 60 seconds and plug back all power sources back to router or modem.

Step 3: Now, wait for your router or modem to completely turn on and connect your sony smart tv to wifi and open paramount plus app.

Once you reset the router or modem and connect to wifi then go ahead and open paramount plus app.

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Clear Cache of Paramount Plus app

You need to clear cache and clear all data of paramount plus app, if you are having too much cache data then you will experience this issue with paramount plus app.

Step 1: Press home button on sony tv remote and Go to apps section

Step 2: Now, select paramount plus app and long press the middle ok button and new menu will pop up and select info.

Step 3: Paramount plus setting will open -> Simply press down arrow button on sony tv remote and select clear cache and press ok button.

Step 4: Now, select clear all data and press ok and clear cache and all data.

Once you clear cache and all data then paramount plus app data will be deleted and free up storage on sony tv and open paramount plus app and login to paramount plus and start watching paramount plus on sony smart tv and paramount plus will not crash or any issue with paramount plus will be resolved.

Update Paramount Plus app

If you have not set apps to update automatically on sony smart tv, then you need to update apps manually and if you are having outdated version of paramount plus then you can experience or face this issue of paramount plus app not working or keeps crashing due to software incompatibility. 

Step 1: Press home button on remote and go to apps section on top menu or side menu.

Step 2: Now, Open Google Play store and search for paramount plus and update it to latest version.

Once you update the paramount plus app to the latest version then the paramount plus app will work normally.

Free Up internal Storage Space

If you are not having enough internal storage space or running out of internal memory storage then apps will crash or apps will not open properly. You need to delete unwanted apps and delete cache and clear all data of unnecessary apps or use external storage device and move apps to external storage and free up internal storage. 

Uninstall and Install Paramount Plus on Sony Smart tv

By uninstalling paramount plus and reinstalling paramount plus will fix any issue with the paramount plus app.

Step 1: Press home button on Sony smart tv remote 

Step 2: Now, Go to Apps section and Open google play store and search for paramount plus app.

Step 3: Select Paramount plus app and press ok button.

Step 4: Now, Select Uninstall Button and wait for paramount plus to uninstall from your sony smart tv.

Once you uninstall, you need to reinstall paramount plus app

Step 5: Now, go to google play store and search for paramount plus

Step 6: Select Paramount plus app and select Install button and wait for paramount plus to install it on your sony smart tv.

Step 7: you need to login with your paramount plus app login credentials and start watching paramount plus on sony smart tv.

Once you delete or uninstall reinstall and your paramount plus app on sony smart tv then the paramount plus app not working or having any issue with paramount app crashing, black screen, stuck or laggy or any issue will be resolved successfully.

Paramount Plus Black Screen

Turn on sony smart tv -> Unplug power cable from wall cable and remove it and wait for 50 to 60 seconds and plug sony tv power cable back to wall socket and turn on sony tv will fix paramount plus black screen issue.

Why Paramount Plus Not Working on Sony Tv

This can be due to many reasons and most of the time it is due to too much cache and clear all data and due to outdated paramount plus app or router or modem issues and you need to soft reset or clear cache and all data and delete and install paramount plus app again to fix this issue with paramount plus app on sony smart tv.

FAQ