How to Fix Sony Smart tv Internet Browser Not Working

When you open an internet browser on your sony smart tv and your sony smart tv internet browser is not working or it is responding slow or can’t open internet browser on your sony smart tv then you can fix this issue on your own and start using internet browser on sony smart tv. So, let’s see in detail below.

Most of the time this is an internet connectivity issue or network related issues whether you are connected to wired network on sony smart tv or with wireless connection on sony tv and even if you are connected to internet but no internet and by power resetting your sony smart tv will fix this issue with internet browser on sony tv.

Sony Smart tv Internet Browser not working

Below sony tv troubleshooting methods will help you fix sony tv internet browser not working issue.

Power Reset 

Step 1: Unplug power cable of Sony smart tv from wall socket

Step 2: wait for 30 to 50 seconds

Step 3: After 50 seconds plug back power cable back to wall socket and turn on your Sony smart tv.

Now, go ahead and open internet browser on your Sony smart tv and then you will be open internet browser and internet browser not working on Sony smart tv will be fixed successfully.

Check Internet Connection

If you are not connected to internet on your sony smart tv or your internet connecting keeps dropping or any issue with your router or wifi then you will experience this issue of sony tv internet browser not working. So, make sure that you are connected to internet on your sony smart tv.

Reset or Restart Router or Modem

You need to reset your router or modem, if there is any issue with your router or modem then your sony smart tv internet browser will not work, So go ahead and restart your router or modem

Step 1: Unplug router cable from wall socket

Step 2: Wait for 10 to 15 seconds

Step 3: Now, plug back router or modem cable and turn on router.

Step 4: Wait for your router or modem to completely turn on and then connect your sony smart tv to wifi.

Once you reset your router or modem then connect your sony tv to wifi and then open internet browser and your issue of sony tv internet browser not working will be fixed successfully.

Also Read:

1) How to Fix Sony Smart TV Not Detecting Bluetooth Devices

2) How to Fix Sony Smart tv not connecting to wifi

3) How to Fix Sony Smart tv HDMI Ports not Working

4) How to Fix YouTube Search Bar Not Working on Sony Bravia Smart tv

5) How to Fix Peacock Tv Not Working on Sony Bravia Smart tv

Reset Network Settings

If there is any issue with your network settings, then your internet browser will not work and you need to clear all connection data and restore all network settings to its default.

Step 1: Press home button on your Sony tv remote -> Go to Settings.

Step 2: Go to System

Step 3: Select Advanced.

Step 4: Now, Select Reset options

Step 5: Select Reset Network Settings and Select Reset and wait for your sony smart tv to reset network settings.

Once you reset network settings then if there is any issue with networks which is causing an issue with the internet browser not working on Sony tv then this issue will be resolved. 

Software Update Sony Smart tv

If you are running outdated software on your Sony smart tv then due to incompatibility issue you can experience sony tv internet browsers not working as well. Its recommended to update sony smart tv to the latest version always to avoid these kinds of issues and apps not working on sony smart tv if you are running older software version or firmware on sony smart tv.

Step 1: Open settings on sony smart tv

Step 2: Select Help or Customer Support options (depending on your sony smart tv model).

Step 3: Go to Software Update and Select Network.

Step 4: Check for update and click on yes if there is any new version of sony smart tv software update is available.

That’s it, once you update sony tv to the latest software or firmware then the internet browser will start working fine.

Why is My Browser Not Working on My Sony TV?

This is due to if you are not connected to internet and trying to access internet on your sony smart tv using internet browser and also due to outdated software running on your sony tv and if there is any network related issues then you can experience this issue of internet browser not working on sony smart tv.

Can you surf the Web on a Sony smart TV?

On your sony smart tv if you want to access the internet then you need to open internet browser and access the internet without any issue and stream ors surf internet using internet browser and you can also install chrome browser and surf internet as well.

FAQ