If netflix is not loading on sony smart tv or it gets stuck on loading screen or black screen and doesnt load netflix on sony smart tv then you need to simply power reset your sony smart tv and uninstall and reinstall netflix on sony smart tv and other solutions and make sure you are connected to wifi internet on sony smart tv. So, let’s see in detail below.
Netflix Not Loading on Sony tv
Below methods will help you fix netflix not loading or black screen or netflix not working on sony tv easily.
Turn on sony tv and unplug the power cable of sony smart tv connected to wall socket and plug it back after 60 seconds and turn on sony tv.
Sign out and Sign in Back to Netflix Account
Step 1: Open netflix app on sony tv
Step 2: Go to Get Help option using the navigation button on sony tv remote.
Step 3: Now, select signout and sign out of netflix app.
Step 4: Now, select sign in and sign in back to the netflix app using email address and password or by using 6 digit code or QR code on sony tv.
Once you sign out and sign in back to your netflix account then your issue of netflix loading or netflix loading slow on sony tv will be resolved.
Check sony smart tv is Connected to Internet
If your sony bravia smart tv is not connected to wifi internet then netflix will have issues loading netflix and you will see black screen and loading issues on netflix on sony bravia smart tv.
Unplug power cable and unplug router or modem cables connected to router and your sony smart tv and wait for 60 seconds and then plug them back after 60 seconds and connect to wifi internet on sony smart tv and once it gets connected go ahead and open netflix on sony tv and it will open netflix without any issues and loading issues on netflix will be resolved.
Clear Internal Storage Space
If your sony smart tv is having low internal storage space then netflix account have loading issues on sony tv as your are running out of storage space on sony tv and you need to clear cache and clear app data and uninstall apps which you are not using and delete unwanted apps and free up internal storage space and fix netflix not loading on sony tv issue.
Clear Cache of Netflix App
Step 1: Press home button on Sony bravia smart tv and go to home screen.
Step 2: Now, select Netflix app and long press ook button while netflix app is selected and a new pop up window menu will appear.
Step 3: Press down arrow and select info option.
Step 4: Now, select clear data and press ok and clear data of netflix app.
Step 5: Select Clear Cache and Press ok and clear cache of netflix app on sony smart tv.
Once you clear cache and clear all data of netflix app on sony smart tv then go ahead and open netflix app and your netflix app will open without any issue and you may need to login to netflix app again.
Update Netflix App
Step 1: Press home button and go to Apps section on left side menu
Step 2: Now, select the Netflix app and check if the Netflix app update is available or not and update the Netflix app to the latest version.
If you are using an older or outdated version of netflix app then you may have issues loading netflix or opening netflix app on sony smart tv and once you update netflix app then your issue of netflix not loading will be fixed.
Uninstall and Reinstall Netflix App
Step 1: Press home button and go to apps section on sony smart tv
Step 2: Or Open google play store app on sony tv and search for netflix app
Step 3: Select Netflix app and select uninstall to uninstall netflix app on sony tv.
Step 4: Now, again search for netflix app on google play store on sony tv and install netflix app and login with your netflix account login details and check.
Once you uninstall and reinstall netflix app on sony tv then your issue of netflix app not loading or stuck on logo or any other issues with netflix app will be fixed.
Why is Netflix not loading on TV?
This can be due to netflix app cache data or older version of netflix app or also due to slow wifi internet issues if app is loading slow and you need to sign out of netflix app and sign in back again and reinstall netflix and clear storage will help you fix netflix not loading issues on sony tv.