How to Fix Netflix Not working on Sony Bravia Smart tv

Netflix blank screen on Sony bravia smart tv when opening netflix then you can fix loading screen issue of Netflix or If you are having any one of the issues with Netflix app not opening or freezing, stuck on logo, keeps crashing or it could be any error or any network connectivity issue, then it can be fixed easily by following few simple steps.

Most of the time clearing cache, or power reset or reset your router or modem performing power cycle, uninstalling and re-installing Netflix app, updating software will fix Netflix not working on Sony Bravia smart tv, So, let’s see them in detail below how to fix.

Fix Netflix Not working on Sony Bravia Smart tv

Below troubleshooting guide will help you fix Netflix not working or stuck or slow internet connection or any issue with Netflix app.

Clear Cache to fix Netflix app not working on Sony Bravia

Step 1: Press home button -> settings -> Apps

Step 2: Under system app / downloaded apps -> all installed apps on Sony Bravia smart tv will be listed here.

Step 3: Find Netflix app and press ok.

Step 4: Select Clear data and press ok to delete Netflix app data

Step 5: Select Clear cache and press ok to delete cache.

Restart Netflix APP Press and Hold Power Button

Step 1: Turn on your smart tv and grab your remote

Step 2: Press and hold power button until your Sony Braiva smart tv shuts down and turns on.

Step 3: Hold power button until you see power light on Sony Bravia

Step 4: Once your tv turns on, go ahead and check with Netflix app on Sony bravia.

That’s it, once your perform the above steps your Netflix app will start working fine without showing any errors.

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Unplug Power plug and Plug Back

Step 1: Turn on your Sony smart tv

Step 2: Unplug power plug and wait for 30 seconds

Step 3: After 30 seconds plug back power cable back to wall socket and turn on your sony braiva smart tv.

That’s it, once you disconnect power cables and perform power reset issues with Netflix app not loading or not working on sony smart tv will be fixed.

Unplug Router / Modem wait for 60 seconds

Turn on your sony braiva smart tv and unplug your modem or router and wait  for 60 seconds and after 60 seconds plug back router / modem and wait for you wifi network to get connected to sony Bravia smart tv and once connected go ahead and check with Netflix app.

Update System software to fix Netflix App not working:

Step 1: Click on home button on your remote

Step 2: Navigate to settings and press ok

Step 3: Scroll down by using down arrows and select about and press ok.

Step 4: Now, select System software update and press ok.

That’s it, once you update software on sony tv you will not face any issues and your Netflix app not working on Sony Bravia smart tv will be fixed.

If Netflix app is not working Uninstall and install Netflix app

To uninstall Netflix app, navigate to apps section on your sony bravia smart tv and locate Netflix app and click on Uninstall to remove app from sony bravia smart tv and once uninstalled go ahead and install Netflix app again and Netflix not working on sony braiva smart tv will be fixed.