Amazon Prime video not working on Sony Bravia Smart tv

Amazon Prime video not working on Sony Bravia Smart tv

If you are having Sony Bravia smart tv and trying to watch videos on Amazon prime and suddenly amazon prime video keeps on loading or amazon prime video sound issue, un responsive, stuck or freezing, amazon prime video black screen or any other amazon prime video playing issue, then on Sony Bravia smart tv you can try these several different methods to fix this Amazon Prime video not working on Sony Bravia, let’s see them in detail below.

How to fix Amazon prime video not wokring on sony bravia
How to fix Amazon prime video not wokring on sony bravia

Amazon Prime video not working on Sony Bravia Smart tv:

Press and Hold Power Button

Step 1: Turn on your Sony bravia smart tv

Step 2: Grab your remote press and hold power button

Step 3: Wait until you see turn on light on Sony bravia tv and release the power button.

Step 4: Once your tv turn on, go ahead and open amazon prime video.

Now, this quick holding power button should fix amazon prime video problem, if not you can go ahead and try out other methods to fix Amazon Prime video not working issue.

Soft reset Sony Bravia:

Step 1: Turn on your sony bravia

Step 2: Remove power cable from wall outlet.

Step 3: wait for 60 seconds

Step 4: Plug back power cable to wall outlet.

Step 5: Turn on your sony bravia smart tv now.

Once your tv turns on, you will not be having issue of amazon prime video not working or not loading, stuck or frozen issue on sony bravia smart tv.

Unplug Power cords, Modem:

Step 1: Turn on your sony bravia smart tv

Step 2: Unplug wall connector power cable, modem router etc.

Step 3: Plug back after 30 seconds and plug back them

Step 4: Now turn on your  sony bravia smart tv and check with amzon prime video.

Software Update Sony Bravia to fix Amazon prime not working:

Step 1: On your remote press home button ->Settings

Step 2: Customer support->Software update ->check for update

Step 3: If any new version of sony bravia smart tv software update is available go ahead and update it to latest version.

Step 4: Once software update is updated successfully, go ahead and open amazon prime video.

Once you update your sony bravia smart tv software update, you will not be facing any issue of Amazon Prime video not working on Sony Bravia Smart tv. Some times due to pervious version software update amzon prime may experience technical glitch, once you update software on sony bravia it should be working fine.

Uninstall and install Amzon Prime video:

You can try uninstalling amazon prime video app from sony bravia and install it again will fix issues with amzon prime video.

Clear Cache to fix Amazon prime video not working:

You can also try and clear amazon prime video clear cache and clear app date to fix this amazon prime video not working by navigating to apps->All installed application->Select Amazon prime video app->select clear cache and select clear data and press ok to fix amazon prime video not working on sony bravia tv.

Factory reset sony bravia smart tv to fix Amazon Prime video not working on Sony Bravia Smart tv:

If you factory reset Sony bravia smart tv then it will erase everything like user details, wifi connection apps and everything from your sony bravia smart tv and will bring back your sony bravia smart tv to its original like new Sony bravia smart tv (right from Sony store unboxed) and you need to set up everything from beginning.

Step 1: Grab your remote and press home ->settings

Step 2: Click on store and reset.

Step 3: Select factory date reset and press ok.

Step 4: Select Erase everything and select Yes.

Once factory reset completes your sony bravia smart tv turn on automatically and now you have to setup everything and amazon prime video will be working as normal.

Why Amazon prime video not working on Sony Bravia Smart tv?

This can be due to software update issue, cache issue and temporary software glitch.

How to fix Amazon prime video not working on Sony Bravia Smart tv?

There are several methods to fix this issue, like soft reset, updating software, clearing cache and user data, power reset and factory reset or install and uninstall amazon prime video.