Clear cache and clear data of toshiba smart tv and amazon prime video app to fix amazon prime not working on toshiba smart tv.
If you have installed amazon prime on your toshiba smart tv and suddenly when you are watching videos on amazon prime video and amazon prime video suddenly crashes or No Sound on toshiba tv and amazon prime video doesn’t open when you try to open amazon prime video or amazon prime keeps on restarting on toshiba smart tv or audio delay issues then by following these simple toshiba smart tv troubleshooting tips you can easily fix them. So, lets see in detail below.
Amazon prime video not working on toshiba smart tv is a pretty common issue and most of the users experience issues when watching videos on amazon prime on their toshiba smart tv and it can be fixed easily. Sometimes a simple power reset can fix all issues with amazon prime video and get your amazon prime video working on toshiba smart tv.
Why is my Amazon Prime Video not working on my smart TV?
If your amazon prime video app is not working then you need to make sure that you are connected to wifi internet and due to too heavy or bulky cache of amazon prime video app and software update issue can cause amazon prime video app not working or crashing or stuck on loading screen on Toshiba smart tv.
Fix Amazon Prime Video Not Working on Toshiba Smart tv
Below troubleshooting methods will help you fix amazon prime video app not working on toshiba smart tv.
Step 1: Unplug Toshiba smart tv power cable from wall socket.
Step 2: Now, wait for 60 seconds and plug back toshiba tv power cable back to wall socket.
Step 3: Turn on your toshiba smart tv now and wait for it to reboot and once you toshiba smart tv turns on you can go ahead and open amazon prime video app.
That’s it, this is how you fix amazon prime video app not working on your toshiba smart tv.
Restart Router
Sometimes there may be an issue with your router or modem, so reset your router or modem and have internet connectivity issues on toshiba smart tv and looses internet connection frequently and connects itself.
Step 1: Unplug your router or modem power cables
Step 2: Disconnect all power cables connected to Toshiba smart tv and your router.
Step 3: Wati for 60 seconds and after that go ahead and connect the router or modem to toshiba smart tv.
Step 4: Now, turn on your router / modem and turn on toshiba smart tv and connect your toshiba smart tv to wifi.
Step 5: Go ahead and open amazon prime video app on toshiba smart tv and your amazon prime video will work smoothly as expected without any issue on toshiba smart tv.
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Clear Cache and Clear Data
Step 1: Grab your sony tv remote and press home button
Step 2: Now, go to settings
Step 3: Go to Apps and show all managed apps
Step 4: Now, a list of all apps installed on your sony smart tv will be listed here -> locate amazon prime video app and click on it.
Step 5: Scroll down and select Clear cache and press ok and confirm clear app of amazon prime video app.
Step 6: Now, select clear data and press ok and confirm clear data of amazon prime video app on sony smart tv.
That;s it, once you clear cache and clear data of amazon prime video app on sony bravia smart tv you may need to login to your amazon prime video again and your issue of amazon prime video not working on toshiba smart tv will be fixed successfully.
Uninstall Amazon Prime Video App and re-installÂ
Step 1: Press home button and -> Go to Home screen on your Toshiba smart tv and locate Amazon Prime Video app.
Step 2: Long press on amazon prime video app and a new menu will pop up.
Step 3: Now, go down and select uninstall to remove Amazon prime video app from toshiba smart tv.
Install Amazon Prime Video App
Step 4: Now, go apps -> search for amazon prime video and click on it
Step 5: install amazon prime video app on toshiba smart tv and login to your amazon prime video app using your amazon login details.
That;s it, once you uninstall and install amazon prime video app then your amazon prime video app not working will be fixed successfully.
Update Toshiba Smart tv
If there is a new software version of toshiba smart tv available then go ahead and check for updates and download and install the latest software version on your toshiba smart tv.