6 methods to Fix Amazon Prime Video Not Working on Vizio Smart tv 2021

6 methods to Fix Amazon Prime Video Not Working on Vizio Smart tv 2021

  • To fix amazon prime video not working on vizio tv you need to update your vizio smart tv and clear cache and clear data on vizio smart tv.
  • Quick fix: Uninstall and reinstall amazon prime video app and perform power reset (power recycle and reboot your vizio smart tv) and also try resetting your modem or router as well if there is any connectivity issue with vizio smart tv.

On your vizio smart tv if you are having issue with amazon prime video not working or not opening or stuck on logo or amazon prime video you can hear sound but no video or amazon prime video crashes automatically after some time or apps lagging or slow or any other issue with amazon prime video on vizio smart tv by following these simple troubleshooting methods on vizio smart tv you can easily fix the issue. So, let’s see them in detail below.

Fix Amazon Prime Video Now Working on Vizio Smart tv

 Fix Amazon Prime Video Not Working on Vizio Smart tv 2021

Below troubleshooting methods of vizio smart tv will help you fix prime video issues.

Power Reset or Soft Reset

Sometimes there may be a temporary issue and by simply performing a power reset your amazon prime vidoe will be fixed and this method can fix any issue on vizio smart tv.

Step 1: Turn on your vizo smart tv and pull the power plug from wall socket

Step 2: You need to wait for 60 seconds here.

Step 3: Now, go ahead and plug back your power cable back to the wall socket.

Step 4: Now, turn on your vizio smart tv and wait for it to restart.

That’s it, once your vizio smart tv restarts go ahead and open amazon prime video and your issue of amazon prime video not working on vizio smart tv will be resolved successfully.

Also Read: 1) How to Fix Horizontal Lines on Vizio Smart TV Screen

2) How to Fix Sound Delay on Vizio Smart tv

3) Fix: Discovery Plus Not Working on Vizio Smart tv

4) How to Fix Vizio Smart tv Power Light Blinking No Picture

5) How To Install Netflix On Vizio Smart Tv

Unplug Power cable and Modem

This time you need to unplug both the power cable and your modem / router.

Step 1: Turn on your vizio tv and unplug power cable and unplug modem cable or router.

Step 2: Wait for 5 minutes

Step 3: After 5 minutes,  go ahead and plug back modem / router cable and turn on your vizio smart tv.

Step 4: Wait for your vizio smart tv to connect to wifi network (it may take 2 to 3 minutes) and once connected go ahead and open amazon video app on vizio smart tv.

Update your Vizio Smart tv

If you are running outdated software then you vizio smart tv can respond differently and your amazon prime video app can get crash often and lag and cause amazon prime video not to work properly as expected.

Step 1: Grab your remote and tap on menu button and a menu will pop up on your vizio smart tv

Step 2: Scroll down and select system option

Step 3: Now, click on check for updates and press ok to check for updates.

Step 4: Now, on top of your tv you can see if there is any update available then go ahead and update your vizio smart tv to latest update.

Once you update your vizio smart tv then you will not face any issue with amazon prime video app and you can manually update vizio smart tv by downloading latest software and update it.

Factory Reset Vizio Smart tv to fix Amazon prime not working on Vizio tv

By performing factory reset method on vizio tv it will erase all your data and all information and all apps and everything will be deleted and it will be like brand new tv.

Step 1: Click on menu button and select System

Step 2: Scroll down and highlight reset and admin option.

Step 3: Select Reset to factory settings and select Reset and wait for your vizio tv to perform factory reset.

That’s it, once you confirm factory reset your smart tv will restart once it completes factory reset and restore all settings to original settings and deletes all data and you need to install all apps and setup your wifi and login again and your issue with amazon prime video not working on vizio smart tv will be fixed successfully.

Clear Cache on Vizio Smart tv

Sometimes due to cache issues also you will experience amazon prime video not working on vizo smart tv.

Step 1: Click on Menu Button on your vizio smart tv.

Step 2: Scroll down and select System.

Step 3: Now, select Reset and admin

Step 4: Select Reboot tv and your tv will reboot and your cache will be cleared and apps not working and amazon prime video not working on vizio tv will be fixed successfully.

That’s it, this is how you fix amazon prime video not working on vizio tv.

Uninstall and install Amazon prime video app

You can also fix this amazon prime video app not working issue by just uninstalling and installing amazon prime video app and set up amazon prime again fix the issue as well.

Step 1: Go ahead to apps section and long press on amazon prime video app

Step 2: A new menu will pop up and select uninstall or delete app

Step 3: Wait for the amazon prime video app to uninstall.

Step 4: To install amazon prime video app -> navigate to apps section on vizio smart tv

Step 5: In search bar search for amazon prime video and click on install and wait for the amazon prime video app to install.

Once you install amazon prime video app go ahead and login with your amazon login credentials and enjoy streaming amazon prime video app without any issue amazon prime video app will work smoothly now.

By following all above methods you can successfully fix amazon prime video app not working on vizio smart tv.