Amazon prime video not working on Samsung smart Tv

You have a Samsung smart tv and trying to open amazon prime video on your Samsung smart and unexpectedly it will not open, it will not load and you will face issue of amazon prime video not working on Samsung smart tv sometimes with a simple fixes here, there are several methods to fix this issue, lets see all possible methods to fix amazon prime video not working on your Samsung smart tv in detail.

Amazon prime video not working on Samsung tv:

Press and Hold Power Button:

Step 1: Turn on your Samsung smart tv

Step 2: Grab your remote -> Press and hold the power button until you see the Samsung logo on your Samsung smart tv.

Step 3: Once you see the Samsung logo on your tv let go the power button.

Step 4: Now your Samsung smart tv will boot up wait for 30 seconds.

Step  5: Now go ahead and open up amazon prime video, you should be up and running with amazon prime video.

That’s it, it’s a quick fix for amazon prime video not working on Samsung smart tv.

Unplug and Plug Back Samsung Smart tv Connectors:

Step 1: Unplug your Samsung smart tv from wall socket.

Step 2: Wait for 60 seconds

Step 3: Plug back cable to the wall socket.

Step 4: Open Amazon app and see if its working.

That’s it this will fix issue as its resets your Samsung smart tv apps. If you are still facing problem go ahead and fix amazon prime video not working with next step.

Unplug and Plug Back Modem Router and everything:

Step 1: Unplug cable from wall socket

Step 2: Unplug router, modem and make sure power goes off to your Samsung smart tv.

Step 3: Wait for 60 seconds and plug back everything.

Step 4: Now turn on your tv and see amazon video working on your Samsung smart tv, this will fix issue.

Update your Samsung smart tv to fix amazon prime video not working:

Step 1: Grab your remote and press home button.

Step 2: move the left arrow and go to settings.

Step 3: Scroll down to support and press ok.

Step 4: Now press ok on software update and update your Samsung smart tv.

Once your Samsung smart tv gets updated your amazon prime video will start working fine as usual without any issue.

Reset Network Settings to fix Amazon Prime Video Not working:

Step 1: Press on home button and open settings

Step 2: Scroll down and go to general

Step 3: Select network and open it.

Step 4: Scroll down and select reset network and press ok.

Step 5: Once you click on reset network you need to put back all sign in passwords, like wifi password, etc

Step 6: Click on ok and now reset network settings.

Step 7: Once reset network is completed and you are back by entering password of your wifi and everything, go ahead and open amazon prime video and you will be up and running without issues.

Do a Factory Reset Last option:

Go ahead and do a factory reset, it will reset everything on your Samsung smart tv as it comes out of the box as you have purchased your Samsung smart tv.