- Common problems of Apps not working on Samsung smart tv?
- Close and open application which is not loading?
If you are having issue with Samsung smart tv apps not working or not loading or apps freezing or blank screen, then you can fix them easily by several different methods, so lets see in detail how to fix them by power reset, unplug power cable and rest networks, update software and other methods below;
Common problems of Apps not working on Samsung smart tv?
- Stuck on welcome screen
- Stuck on a black/blank screen
- Samsung apps Freezing
- No video but getting audio
- Samsung Smart tv Apps not loading or stuck on logo?
Close and open application which is not loading?
Step 1: Turn on your smart tv ->Open the app which is not loading or having issues
Step 2: Close the application completely and close all application running in background.
Step 3: Re-launch the application and see if its working or not.
If this solution doesn’t work, then go ahead and follow other below solutions.
Perform a power cycle reset:
Step 1: Unplug your router or modem and wait for 10 mins and restart them
Step 2: Unplug the tv power cable from the wall and hold the tv set power switch for 10 seconds.
Step 3: wait for 10 mins and restart the tv.
Reset tv Network settings:
Step 1: Turn on the tv in a normal way and let it run for 5 minutes
Step 2: Instead of turning it off with the remote, plug out the cable directly from the wall
Step 3: Wait for 20 minutes and restart it
Step 4: Enter the wifi password and connect it to your wifi and check Samsung smart tv apps are loading properly
Reset your Samsung smart tv to fix apps not loading:
To perform a hard reset on smart tv, you will need to use the tv remote, Before you begin unplug the router. First exit the smart hub by pressing menu key on your remote.
Go to smart hub -> Smart hub reset -> Reset Smart Hub and enter your pin (default pin is 0000).
Change DNS Server:
Step 1: Hit menu button on your remote
Step 2: Under network ->Network status->IP settings
Step 3: Change DNS Server to either: 220.127.116.11 or 18.104.22.168
Step 4: In your router reverse your IP address for the tv i.e 192.168.1.14
Step 5: Enable your DMZ in your in your router settings for the tv, ip address you have reserved.
Clear Cache Data:
Clearing cache typically remove temporary files to help free up needed space and you can clear by device settings menu or you can go to the manage installed applications and clear cache and clear data for each and every application or for the app which is not loading. By clearing cache and clear data app will start working fine as normal
Update the app which is not loading:
Some times with the system update there may be a technical issue of app incompatibility, so its important to keep your apps up to date as the latest versions may be needed to run on your Samsung smart tv and an app update may fix any app error codes that your get on your smart tv.
Step 1: Select store from the start screen on your Samsung smart tv
Step 2: Select the application and see any update available, go ahead and update is available.
Update Samsung smart tv Operating System:
Its always recommended to keep your Samsung smart tv operating system software up-to-date with the latest version of operating system as some apps will stop working with the oldest version of Samsung operating system and with software update will also fix any bugs that may be preventing apps to load or work properly.
Check your internet connection:
Run a speed test on your and compare the result with app recommendations and you can run a speed test at https:/speedtest.net
Improve your internet speed connection:
If the speed fall short of recommendations , there are few steps to take to help improve your connection and opt for high speed internet connection.