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Why Sony tv Netflix Stuck on Loading Screen and How to Fix

If your Netflix is stuck on loading screen and Netflix doesn’t boot up and shows Netflix logo then you can fix this issue easily by just restarting your Sony tv and clear cache of netflix app and update netflix app and uninstall and reinstall netflix app on sony tv will fix netflix stuck on loading screen issue.

You can fix issue of sony tv stuck on loading screen by just restarting your sony tv and performing soft reset by unplugging power cable and rebooting sony tv will fix and this will clear and fix any technical or software related glitches and get back netflix app working on sony tv.

Why Netflix Stuck on Loading Screen

If you are having slow wifi internet connection or having slow or poor wifi internet connection can also cause the issue of netflix stuck on loading screen on sony tv and also due to heavy or bulky cache you can see netflix cache issue and also due to update issue like if older version of Netflix app can cause this issue.

What to Do if Netflix Stuck on Loading Screen?

If Netflix is stuck on loading screen then you need to restart or reboot sony tv and wait for 60 seconds and turn on sony tv and clear cache and clear all data of netflix app and if required uninstall and reinstall will fix sony tv netflix problems.

Fix Netflix Stuck on Loading Screen on Sony Smart tv

Below simple troubleshooting methods of netflix issues on sony tv will fix Netflix not working or not loading issues easily.

Slow or Poor WIFI Internet Connection

If your wifi is slow or having poor wifi internet connection, then you need to upgrade your wifi plan and restart or reboot your wifi router or modem and contact ISP for wifi related issues.

Soft Reset or Power Reset

Soft reset will easily fix netflix stuck on loading screen issue or with any other apps not working on sony tv as well as this will reboot your sony tv and gets restarted again and this can also fix software related glitches as well.

Step 1: press power button and turn on sony tv

Step 2: Unplug power cable completely from power source (wall socket) and wait for 60 seconds

Step 3: After 60 seconds turn on sony tv and wait for sony tv to completely turn on.

After power reset or soft resetting sony tv, go ahead and open netflix app and your issue of netflix not loading will be resolved.

Restart Router

Reset router or Restarting router will fix any wifi internet connectivity issues and if your wifi is having trouble connecting to sony tv and having frequent disconnectivity issues then you can expect to see loading screen on netflix when launching netflix app or video gets buffer when watching videos on sony smart tv.

Step 1: Remove all connected cables to router or modem to tv

Step 2: Completely disconnect all cables on router and wait for 60 seconds

Step 3: After 60 seconds, connect router cables and turn on router and connect your sony tv to wifi.

Clear Cache of Netflix App on Sony tv

Step 1: From your sony tv home screen -> Select Netflix app and press and hold ok button on sony tv remote and a new menu will pop up.

Step 2: Press down arrow and select info and it will open netflix app settings on sony tv

Step 3: Select Clear Cache and Press ok and confirm in pop up box

Step 4: Now, select Clear data and clear netflix data on sony tv.

Once you clear cache and clear all data of netflix app on sony tv, open netflix app and login with your netflix details and you will be able to open netflix app without netflix app stuck on logo issue.

Update Netflix to Latest version

If you are running an older version of Netflix app then this can cause netflix loading issues and also cause netflix app crashing or responding slow and you need to update netflix to the latest version to fix this issue.

Step 1: Press home button on sony tv remote and go to apps 

Step 2: Now, search for netflix app and click on update button and wait for netflix app to get updated to latest version.

Uninstall and Install Netflix App

Step 1: Press home button on sony tv remote and go to Apps section

Step 2: Select Netflix app here and click on Uninstall and wait for sony tv to uninstall

Step 3: Now, click on install button and install netflix app

After uninstalling and installing netflix app -> login with netflix credentials and open netflix app.

Netflix not working on Sony TV black screen

Restart your sony tv and check, if this doesn’t fix the issue with netflix app and still facing issues with netflix app on sony tv then you need to update netflix app and clear cache and clear all data and reinstall netflix app.

Vangari Divya
Vangari Divya
Divya is Content Writer and Author and also Reviews Technology Related Articles and Editorial Expert Team Member at A Savvy Web for more than 5 years.She has a Degree in Bachelor of Technology (Btech) and Master of Technology (Mtech) From Kakatiya University.She has an Expertise in Providing Troubleshooting tips and fixes (solutions) and how to articles and helps to solve issues on Technology Related subjects like iPhone, Android, iOS, Windows, All Smart tv’s and other tech related information.

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