Fix PS5 External Hard Drive Not Recognized

If you have connected external hard drive to PS5 and Play station is not detecting or not recognizing external hard drive and ps5 is not detected connected hard drive or pen drive or any external device, then you need to unplug connected external hard drive and plug it back again and format external hard drive in supported format exFat from NTFS and solutions as explained in this article below.

How to fix PS5 External Hard Drive Not Recognized

Fix PS5 External Hard Drive Not Recognized

Below methods will help you resolve external hard drive not recognized or not detected or connected hard drive not working easily on PS5.

Unplug and Plug Back External Hard Drive Again

If your connected external hard drive is not detecting or not recognizing then connected external hard drive may be connected loosely.

Step 1: Unplug connected external hard drive completely from your PS5

Step 2: Wati for 60 seconds and then plug back the external hard drive and check.

Turn Off PS5 Completely and Turn ON

Step 1: Located power button on PS5

Step 2: Press and hold the power button for a few seconds and completely turn off the ps5 and there is no light blinking on your PS5.

Step 3: Wati for 60 seconds and press power button and turn on PS5.

Once you turn off and turn on PS5 then your issue of ps5 external hard drive not recognised or not working or not detecting  issue will be resolved completely.

Rebuild Database

Step 1: Turn on Playstation 5 and press and hold power button for 5 seconds and release powr button once ps5 completely turns off (there should not be power light blinking on PS5).

Step 2: Release power button when you hear second beep which will launch playstation in safe mode.

Step 3: Now, plug in controller to your PlayStation 5 and connect it.

Step 4: Press PlayStation Button on Controller

Step 5: Now, in Safe Mode screen on PS5 -> Go to Clear Cache and Rebuild Database option and select it.

Step 6: Select Rebuild Database option and select OK in pop up box and rebuild database on PS5.

Now, once you rebuild the database and cache on playstation 5, then go ahead and connect the hard drive to ps5 and it will detect your hard drive on PS5.

Clear System Software Cache

Step 1: Press and power button and wait until you hear second beep sound on ps5

Step 2: Using controller on PS5 -> Press Playstation button and In safe mode -> Select Clear Cache and Rebuild Database option.

Step 3: Now, Select Clear System Software Cache option and confirm in pop up box.

Once you clear the system software cache on your ps5 then check with your external hard drive connected to ps5 and it will get detected and recognized on your Play Station 5. 

Change Format of External Hard Drive and Connect it to PS5

Step 1: Connect your external hard drive to your windows computer

Step 2: Right click on external hard drive and select format

Step 3: Now, select File System from NTFS to exFat and then click on start button which will completely reformat your hard drive.

Step 4: Now, connect your hard drive with your play station 5 and your hard drive will be detected without any issue.

If there is an issue with format of your external hard drive then PS5 will not detect hard drive and you need to connect supported and playstation 5 supported format hard drive and use it on your playstation 5.

Why PlayStation 5 is Not Detecting External Hard Drive

If your external Hard drive is not detected by play station 5, then you may have plugged external hard drive is connected loosely or not properly connected or problem with ps5 cache and your need to rebuild cache and format your external hard drive in supported ps5 hard drive detected format exFat.  

Rajeshwari Chiluveru
Rajeshwari Chiluveru
Rajeshwari is Senior Content Writer, Author, and Also Senior Editorial Team Member at A Savvy Web and She has a Degree in Bachelor of Technology (Btech) and (Master of Technology) Mtech from JNTU and is a real time expert. She writes about technology guides and troubleshooting guides (tips and Solutions) and helps users to solve issues easily. She has expertise in this area for more than 5+ years of experience and enthusiastic to provide troubleshooting tips and fixes and how to articles on Tech Related subjects like iPhone, Android, iOS, Smart tv and other tech related solutions and easy methods to fix.

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