If Snapchat isn’t showing the Public Profile icon, it usually means the app can’t confirm that your account is eligible or something in the app is glitching. This can happen if your age is set below 18, your account is too new, or Snapchat has temporarily restricted some features due to unusual activity. Sometimes the icon disappears simply because the app cache is corrupted, your permissions are turned off, or you’re using an outdated version of Snapchat. Network issues or regional rollout delays can also hide the feature. In most cases, updating the app, clearing the cache, enabling Creator Mode, or correcting your birthday brings the Public Profile option back.
Snapchat Not Showing Public Profile icon
Below snapchat troubleshooting methods will help you get back your snapchat public profile icon.
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Open snapchat application
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Tap on Profile icon on top left.
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Tap on Gear icon (settings) on top left corner.
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Now, Tap on Birthday -> you can change only date and month if you are under 18 years and you cannot change year – (if you are above 18 then,
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Scroll down and tap on Contact Me.
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Now, select Everyone and go back and tap on View My story and tap on Everyone.
That’s it, once you change these settings in snapchat then your issue of public profile icon not appearing issue will be resolved.
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Why Snapchat not showing Public profile icon
Snapchat public profile icon won’t appear due to many reasons and in which these are the main reasons. Here is the checklist guide that you need to check if it disappears
- Server side issue from snapchat itself
- Age Eligibility or Account Eligibility
- Account Restriction (Soft Restriction)
- Snapchat corrupted cache or temporary glitches.
- Creator Mode not Enabled
- Outdated snapchat Version
- Using VPN or Any Network related issue.
- App Missing Permission
Restoring the Snapchat Public Profile Option Through Cache Management
If the “Public Profile” button is missing from your Snapchat settings—which often happens after an update or a lot of use—it usually means your temporary app data (the cache) is messed up. The fix is pretty simple and safe: just clear the app’s cache. This harmless process forces the app to rebuild those temporary files, and your missing button should pop right back up.
Procedure for Clearing Cache:
- Launch the Snapchat application and select the Bitmoji (profile icon).
- Access the Settings menu by selecting the Gear icon.
- Navigate to the “Account Actions” section and select “Clear Cache.”
- Confirm the action by selecting “Clear,” followed by “Restart Now” if a prompt appears.
- Following the application restart, return to Settings; the “Public Profile” button should now be readily accessible.
Alternative Troubleshooting Steps (If the Option Remains Unavailable):
- Log Out and Reauthenticate.
- Update the Application utilizing the official App Store or Google Play service.
- Verify that your account satisfies all Public Profile eligibility criteria (e.g., age 18+, active for a minimum of 24 hours).
Update Snapchat to Get the Public Profile Option Back
Keeping Snapchat updated is one of the easiest ways to bring back the missing Public Profile icon. Snapchat regularly pushes new features, bug fixes, and UI changes through app updates, and the Public Profile option often disappears when you’re using an older version of the app. If your app hasn’t updated in a while, it may not support the latest account features or may still have a glitch that hides certain profile tools.
To fix this, open the App Store on iPhone or Google Play Store on Android and check if a new Snapchat update is available. Once you update the app, close it completely and reopen it. Many users notice the Public Profile icon reappearing immediately after installing the newest version because the update resets the interface, refreshes feature availability, and syncs your account with Snapchat’s servers again.
If you update regularly, you won’t miss new feature rollouts, and Snapchat is far less likely to hide or disable important options like Public Profile.
Turn On Creator Mode to Enable the Public Profile Feature
This is a huge plus for getting your content seen by more people and boosting your visibility. Basically, it turns your regular profile into a full-blown Public Profile.
How to Activate It:
- Head to Your Profile.
- Find the Creator Panel: Look for the ‘Resources’ or ‘Creator Mode’ section right under your main profile summary.
- Turn It On: Click ‘Creator Mode,’ pick up to five topics or hashtags that describe your content, and confirm. Done!
What Changes You’ll See:
- Public Profile Status: The ‘Follow’ button replaces ‘Connect,’ and your follower count gets front-and-center visibility.
- Show Your Expertise: Those five topics you chose? They’ll be displayed prominently, letting everyone know what you focus on professionally.
- Better Visibility: Your posts, especially anything you pin to your ‘Featured’ section, tend to show up higher in feeds and search results.
- Cool Analytics: You unlock detailed stats to track who’s watching your content and how well it’s performing.
How to Get a Public Profile on Snapchat if it doesn’t show up
Change SnapChat settings and get a new snapchat account. You need to create a new account on snapchat with over 18+ years and get your snapchat public account and snap chat doesn’t allow to create profile for below 18 years.
How do I make my Snapchat public profile 2026?
- Open Snapchat and Open settings
- Tap on Public Profiles and Tap on Create Public profile
- Follow on screen instruction and create public profile on snapchat.
This is how you create public profile on snapchat if you are above 18 years.
How do you become eligible for a public profile on Snapchat?
You need to be 18 years old and one snapchat friend should accept your friend request to make public profile on snapchat and become eligible to create public snapchat account.
FAQ
If you are less than 18 years or if you have changed snapchat below 24 hrs. then you wont be able to create a snapchat public profile.
Snapchat doesn’t show the Public Profile icon if you’re under 18, your account isn’t eligible, your app has corrupted cache, the feature is restricted, or your app/network is blocking profile tools. Updating Snapchat, clearing cache, enabling Creator Mode, or correcting your birthday usually fixes the issue.