Sony Smart tv YouTube App Not Working Black Screen

Power reset sony bravia smart tv - unplug power cable and plug it back after 60 seconds and turn on sony tv and update youtube and reinstall youtube app.

  • Go to Google Play store and update youtube app to latest version and update sony bravia smart tv.
  • Clear cache and clear all data and reset youtube app and then uninstall and reinstall youtube app.

When you open youtube app on sony smart tv and its showing black screen and youtube app is stuck with black screen with startup or playing videos on youtube or it get stuck with youtube logo on sony bravia smart tv or keeps crashing or youtube app stuck on logo on sony smart tv then you need to update youtube app to latest version and update sony bravia smart tv and other below methods to get rid of youtube app stuck on black screen issues on sony tv, so, lets see in detail below.

Sony Smart tv YouTube App Not Working Black Screen

Power Reset Sony Smart tv

Step 1: Turn on sony smart tv and pull the power cable out of wall socket and remove it.

Step 2: Wait for 60 seconds and then plug back sony tv power cable back to wall socket.

Step 3: Now, turn on sony bravia smart tv and go to apps section and open youtube app.

Once you power reset sony bravia smart tv, the any issues like software or technical glitches issues will be fixed and if the issues is related to software then youtube app showing black screen or stuck on black screen issue will be fixed.

Update Youtube App to Latest Version

Step 1: Press home button on sony bravia smart tv remote.

Step 2: Go to Apps section and search for youtube app and locate youtube app and click on it.

Step 3: If you see update option available for youtube then click on update and wait for sony tv to update youtube app to latest version.

Once you update youtube app to latest version, then you will net get any error message or youtube is stuck on black screen or youtube keeps crashing or laggy or freezing or any other issue with youtube app will be fixed.

Due to software related issues or incompatible versions of youtube app like outdated youtube app versions, you can experience youtube not working issues or black screen issues.

Also Read:

1) How to Fix Sony Smart TV Not Showing Apps or Missing Apps

2) Can’t Find BritBox App on Sony Smart TV

3) How to Update apps on Sony Bravia Smart TV

4) Add and Remove apps and Move to favourites menu in Sony Bravia smart tv

5) Solved: Sony Bravia Smart tv Apps not working doesn’t open, frozen or stuck?

Update Sony Bravia Tv to Latest Version

Step 1: Press home button on sony tv remote and access home screen.

Step 2: Press the left arrow and access the Apps section.

Step 3: Navigate to help with the question mark icon and press ok.

Step 4: Select Status and Diagnostics -> Press right arrow and select System software update and wait for sony tv to check for update and if update is available, then update sony tv to latest firmware update.

If you are running an older version of software, then you may experience youtube crashing or stuck on black screen or freezing, lagging issues on youtube app on sony smart tv.

Delete Cache and All Data of youtube app on Sony tv

Due to cache issues, you will experience black screen issues as well and you need to clear cache and clear all data of youtube app on sony bravia smart tv.

Step 1: Press home button and access home screen on sony tv

Step 2: Using remote navigation button -> Select Youtube app and long press on it by pressing middle or ok button sony tv remote.

Step 3: A new menu will pop up -> Press down arrow and select Info option.

Step 4: Now, press down arrow and select clear data and press ok

Step 5: Now, Select Clear Cache and press ok and wait for youtube app to get cleared.

Once you clear cache and clear all data, then go ahead and open youtube app on sony bravia smart tv and your issues of youtube app not working on sony tv or black screen or blank screen when opening youtube app issues will be resolved.

Uninstall and Reinstall youtube on Sony Smart tv

Step 1: press home button and go to sony tv home screen

Step 2: Select Apps and Select Google Play store.

Step 3: Search for a youtube app and click on it and select uninstall and press ok.

Step 4: Wait for the youtube app to uninstall and install the youtube app again.

You need to reinstall the youtube app, if the youtube app is not working or getting black screen on youtube or crashing or other issues and open the youtube app and login with your credentials and then start watching youtube app on sony smart tv.

Completely Reset Youtube App

To reset a youtube app, you need to open youtube app and then reset it and if you cant open the youtube app then you need to delete or uninstall the youtube app and reinstall it.

Step 1: Open youtube app on sony tv.

Step 2: Go to settings on left side menu.

Step 3: Press down arrow and Select Reset App

Step 4: Press right arrow and highlight Reset App and Press ok button sony tv remote and confirm Reset App and wait for youtube app to reset.

Once you reset the youtube app, then the youtube app will restart after successfully resetting the youtube app and once done then you need to login and start watching the youtube app on sony smart tv.

Youtube App Stuck on Black Screen When Playing Videos

If youtube app stuck on playing videos with black screen, then you need to simply unplug power cable and plug power cable back to wall socket after 60 seconds and reset your router or modem and reset youtube app and uninstall and reinstalling youtube app will fix youtube stuck on black screen when playing youtube videos on sony smart tv.

Why youtube stuck on Black screen or loading screen or crashing on sony bravia smart tv

If you are running older or outdated version of youtube app or sony bravia smart tv software version – firmware update then you will experience app crashing issues or stuck on black screen or logo or youtube keeps lagging issues and you need to update youtube to latest version on sony tv to avoid youtube app compatibility issues or software repeated issues with youtube app.

Too much Cache of all data of youtube app will also lead to youtube app stuck on black screen and clear cache and clear all data of youtube app will fix black screen issues of youtube app on sony tv.

Rajeshwari Chiluveru
Rajeshwari Chiluveru
Rajeshwari is Senior Content Writer, Author, and Also Senior Editorial Team Member at A Savvy Web and She has a Degree in Bachelor of Technology (Btech) and (Master of Technology) Mtech from JNTU and is a real time expert. She writes about technology guides and troubleshooting guides (tips and Solutions) and helps users to solve issues easily. She has expertise in this area for more than 5+ years of experience and enthusiastic to provide troubleshooting tips and fixes and how to articles on Tech Related subjects like iPhone, Android, iOS, Smart tv and other tech related solutions and easy methods to fix.

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