When you play spotify music on Alexa app, then Alexa wont play music and it simply stays calm and you can experience issue all of sudden and this can be due to many reasons like spotify app is not linked to Alexa or if there is any technical or software update related issues or a bug with new update.
Fix Spotify Not Working on Alexa 2024
Spotify app issue on amazon Alexa can be fixed easily by just unplugging Alexa device and reconnecting it and updating softwares to latest version and resetting Alexa app completely and other simple solutions will help you fix the issue easily.
Solutions for Alexa Not Playing Spotify Music
Below simple solutions will help you fix issues with Spotify app on alexa.
Stable WIFI Internet Connection
Ensure that you Alexa app is connected to wifi and it is having stable wifi internet connection, if Alexa is having trouble connecting to wifi it will say “I am having trouble connecting to internet”, but if there is no stable wifi internet connection and when you access Spotify you can encounter this issue as well. So, make sure your Alexa is connected to wifi.
De-Register and Re-Register Alexa App Again
Step 1: Open the Alexa app on your PC, select your Echo and go to settings.
Step 2: Scroll down to About and click on the De -reregister for your echo then you re register again. Now it starts working and then you can use your voice control again and it will work again with Spotify so that was a solution for this kind of problem.
Set Spotify as Default on Alexa
Step 1: Open Alexa app -> Go to settings
Step 2: Tap on Music and Podcast
Step 3: Now, Select Default Music Service and change default music app
Step 4: Now, tap on Spotify and make Spotify as default App on amazon alexa.
Note: You need to link the Spotify account with Alexa and to do that you need to login to the spotify account on your amazon Alexa app when prompted.
Once you change settings, go ahead and ask alexa to play music from spotify it will play your favourite music from spotify.
Also Read: 1) How to Reset Alexa Without App
2) How to fix Alexa not Turning On
3) How to Fix Alexa Echo Dot Not Responding to Voice Commands
4) How to connect Alexa to Samsung Smart TV: Smartthings APP
5) How to Reset Amazon Echo Dot Third Generation
Turn off and turn on Alexa
Step 1: Pull the power plug from wall Socket
Step 2: Now, Disconnect all power cables and wait for 30 or 60 seconds.
Step 3: Plug Back Alexa Device power cables and try playing music on Spotify.
Sometimes, there may be technical glitch which needs a restart. After restarting Spotify app will work properly.
Clear App Data and Cache
Step 1: Launch Settings app on your Mobile -> App settings -> find Spotify App and navigate to storage settings or storage and cache.
Step 2: Tap on storage and cache -> Tap on clear cache and clear data of spotfy app.
That’s it, this is how you clear cache and app data of spotify app and if spotify not playing music on alexa, once you clear cache, then you need to link spotify again with alexa and clearing cache and app data will help fixing issue when alexa cant play music from spotify.
Alexa Won’t Play Spotify Even Though it’s Linked
If your spotify is linked on your Alexa app and even though alexa is not playing spotify music then you need to unplug alexa device completely and wait for 30 to 60 seconds and then plug back alexa device and turn it on and then check.
If there is any new software update available on Alexa app or Spotify app, then update then to latest version and clear cache of spotify app and re-link Spotify Music app to Alexa in Alexa App.