- To fix Disney plus not working on samsung tv you need to clear cache and clear data of disney plus hotstar app
- Perform a power reset method and update your samsung smart tv to latest version
- Delete and reinstall disney plus app and reset smart hub to fix disney plus not working on samsung smart tv issue
If you are facing difficulties playing Disney plus on your smart tv and when you open disney plus it keeps crashing or disney plus stuck on logo or Disney plus not working on Samsung smart tv then it can be easily fixed by couple of methods.
Some times it may be due to software update or technical glitches or it can be due to cache issue of disney plus and couple of other reasons and you need to clear cache on samsung tv, so, lets see in detail how to fix them in detail below.
Disney Plus not working on Samsung Smart TV
Below troubleshooting methods will help you fix disney plus not working on samsung tv successfully.
Unplug and Plug Back to Power Cables
Step 1: Unplug your Samsung smart tv from the wall
Step 2: Wait for 60 seconds and plug back in
Step 3: Power on and open Disney plus app and it will be working fine.
If this did not solve your problem of Disney plus not working on Samsung smart tv, then you can go ahead and try the below method.
Also Read: 1) How to fix Samsung Smart tv Apps not working or loading?
Step 1: Grab your remote and open settings menu in Samsung smart tv
Step 2: Press ok on Support
Step 3: Pres ok on Software update
Step 4: Now click on Update software.
Now your Samsung smart tv will get updated and If there are any issues with software it will update automatically and restart your Samsung smart tv and it will fix Disney plus not working on Samsung smart tv.
If you still facing issue with Disney plus app on your smart tv then try below method.
Delete and Reinstall Disney Plus App
Step 1: Navigate to APPS section
Step 2: click on settings
Step 3: Find Disney plus app
Step 4: Now delete Disney plus app from your Samsung smart tv.
Step 5: Now install Disney plus App again
Step 6: Now Disney plus app will be working fine.
If this also did not work try below method to fix this Disney plus not working on smart tv
Reset Smart HUB
Step 1: Go to settings
Step 2: Click on Support
Step 3: click on Self diagnosis
Step 4: Now click on Reset Smart Hub.
That’s it this is how you reset smart hub and now after resetting, your Disney plus not working on Samsung smart tv should work properly after resetting smart hub without any issues.
Clear Cache and Clear Data
Step 1: GO to My apps section on Samsung tv
Step 2: navigate to manage and installed apps
Step 3: Locate disney plus hotstart app from the list
Step 4: Select Clear cache and press ok
Step 5: Now, select Clear data and press ok.
That’s it, this is how you clear cache and clear data of disney plus hotstar app on samsung smart tv and once you clear cache and clear data your issue with disney plus hotstar app will be resolved successsfully.
Yes you can install Disney plus on Samsung smart tv it is available in many platforms now.
You can fix this simply by resetting smart hub or uninstalling and installing Disney plus app again.