How to Fix HBO Max Not Working on Samsung Smart tv

  • Perform power reset and make sure you are connected to wifi internet and having a good wifi signal strength.
  • Clear cache and clear data of hbo max app and restart your samsung smart tv.
  • Update your hbo max app to the latest version and update samsung smart tv to the latest version to fix hbo max not working on samsung smart tv.

If your hbo max not working on samsung smart tv or can’t load hbo max on samsung tv or hbo max stuck on logo or keeps crashing HBO max app on Samsung tv or hbo max is not playing videos on Samsung tv or apps not working on samsung tv, then by following these simple methods you can fix the issues. So, let’s see in detail below.

power reset and check internet connect to fix hbo max not working on samsung tv

If your hbo max not working on samsung smart tv then first thing you need to do is power reset your samsung smart tv and then update your hbo max app and update your samsung smart tv to latest version and other methods to fix hbo max issues and other hbo max issues like hbo max sound not working or if hbo max unsupported version on samsung smart tv.

Fix HBO Max Not Working on Samsung Smart tv

Below troubleshooting methods will help you fix any issues with hbo max app on your samsung smart tv and get up and running with hbo max app on your samsung tv.

clear cache and clear of hbo max app

Power Reset

Step 1: Unplug power cable of samsung smart tv and wait for 60 seconds

Step 2: Plug back samsung tv power cable back to wall socket and turn on your samsung smart tv and wait for your samsung smart tv to reboot and once your samsung tv reboots then go ahead and open hbo max on samsung smart tv and hbo max will open without issues.

Sometimes a simple power reset or power recycling Samsung smart tv will fix issues with hbo max and the issue of hbo max not working on samsung smart tv will be fixed successfully.

sign out of hbo max and sign in back to fix hbo max app

Sign Out of HBO Max and Sign in Back Again

  1. Open HBO max app on Samsung smart tv
  2. using Remote directional arrows go to avatar photo on top and select it.
  3. Now, press right arrow and go to Sign out option and select it.
  4. Select Sign out and confirm and wait for few minutes
  5. After few minutes -> Sign in back to your hbo max account using login credentails and sign in back again.

Sometimes, due to software or temporary minor glitches HBO max will not work and you can see HBO max not working on Samsung tv.

Delete or Clear Cache and Clear App data of HBO Max App

Sometimes due to hbo max app cache and app data you may experience this issue of hbo max not working on samsung tv as well, so go ahead and clear cache of hbo max app on samsung smart tv.

Step 1: Grab your samsung smart tv remote and press the home button on your remote.

Step 2: Now go to settings -> Apps section

Step 3: Navigate to system apps and from the list of apps -> find hbo max app and select it.

Step 4: Now. scroll down and select clear cache and press ok to delete or clear cache of hbo max app on samsung smart tv.

Step 5: Now, select clear app data -> Confirm delete clear app data in pop up -> Tap on OK and clear app data.

That’s it, once you clear cache and clear app data of hbo max app on your samsung smart tv, then go and open hbo max app on your samsung smart tv and hbo max will open without any issues and your issue of hbo max not working will be resolved successfully.

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Update HBO Max App

If you are running outdated hbo max app on your samsung smart tv which is not supported by your samsung smart tv Operating System or outdated samsung smart tv OS then hbo max may not respond properly and to fix this issue -> you need to check for updates available for hbo max app and update it to latest version.

Step 1: Go to Settings on samsung smart tv and then go to -> My Apps 

Step 2: Now, locate HBO max app on yoru samsung smart tv and select it

Step 3: Now, a new screen will be displayed which says -> Open hbo max or Add to home screen option. If there is any update available for hbo max app on samsung smart tv then you will see update button there.

Step 4: CLick on Update button and wait for your hbo max app to download and install and update your hbo max to latest version of hbo max app.

Once you download and install the latest updated version of hbo max app then you wont experience the issues of hbo max app not working or no sound when playing videos on hbo max or hbo max videos keeps buffering or hbp stuck on logo or crashing or any other issues with yoru hbo max on samsung smart tv.

Update Samsung Smart tv 

You need to update your samsung smart tv to latest software version – firmware update as well, if you are running outdated operations system or old software version on your samsung smart tv then you will get to see these issues like apps not working on samsung smart tv or hbo max keeps crashing or hbo max not working or any other issues with your apps on samsung smart tv.

Step 1: Press home button and then Go to settings (Gear icon).

Step 2: Scroll down and select support -> Select Software Update

Step 3: Select Check for updates and update now and press ok to download and install the latest software version on samsung smart tv.

Uninstall and Reinstall HBO Max App

You need to uninstall and reinstall hbo max again to fix hbo max not working or any other issues with hbo max app -> go to apps section and remove or delete hbo max app from your samsung smart tv and wait for few seconds and search for hbo max app on samsung app store and click on install and wait for your samsung tv to download and install hbo max app.

Once you uninstall and reinstall apps on samsung tv then you need to set up hbo max from the beginning and login to your hbo max login credentials and start watching hbo max on samsung smart tv.

HBO max unsupported version Samsung tv?

If you are having issues with this error message -> hbo max unsupported version samsung tv then you need to update your hbo max to the latest version and start streaming hbo max app on samsung tv again.

HBO Max Stuck on Loading Screen Samsung tv

Unplug Samsung smart tv power cable from wall socket and wait for 30 to 50 seconds and then plug back power cable and turn on Samsung smart tv and you need to clear cache and clear all data of hbo max on Samsung smart tv.

HBO Max Sound Not Working on Samsung Smart tv

If HBO max sound not working or no sound from HBO max then you need to update hbo max app to latest version and update Samsung Smart tv firmware to latest version via internet or update Samsung tv using USB drive and download and install latest update on Samsung smart tv and check with sound settings and fix HBO Max audio issues.

Why HBO Max has No Sound

Make sure you HBO max audio settings and sound settings are not set to mute and due to temporary software glitches you can experience this issue or due to hardware problem as well.

HBO Max Won’t Load on Samsung tv

make sure you are connected to internet and having good wifi internet connection and you need to power reset Samsung smart tv and clear hbo max app cache and delete and reinstall HBO max app on Samsung smart tv.

If HBO max wont load on Samsung smart tv then you need to update HBO max app to latest version and update Samsung tv firmware and if there are any hbo max app compatibility issues then you can experience this issue of HBO max wont load on Samsung tv.

Why won t HBO Max work on my Samsung Smart TV?

Due to HBO max compatibility issues and software is not supported or if you are using older version of HBO max app or outdated Samsung tv software or due to too much cache and all data of HBO max app you can face this issue of HBO not working on Samsung tv.

HBO Max is Not Playing Videos

Make sure you are connected to internet and you have good internet wifi signal and update both HBO max app and Samsung tv to latest version and restart your Samsung tv to fix HBO max not playing videos.

Rajeshwari Chiluveru
Rajeshwari Chiluveru
Rajeshwari is Senior Content Writer, Author, and Also Senior Editorial Team Member at A Savvy Web and She has a Degree in Bachelor of Technology (Btech) and (Master of Technology) Mtech from JNTU and is a real time expert. She writes about technology guides and troubleshooting guides (tips and Solutions) and helps users to solve issues easily. She has expertise in this area for more than 5+ years of experience and enthusiastic to provide troubleshooting tips and fixes and how to articles on Tech Related subjects like iPhone, Android, iOS, Smart tv and other tech related solutions and easy methods to fix.

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