- To fix hayu not working on samsung smart tv -> Unplug power cable of samsung smart tv and plug it back after 60 seconds and turn on samsung tv and reboot it.
- Restart your router or modem and update hayu app and update samsung tv firmware to the latest version.
- Clear cache and clear all data of hayu app and uninstall and reinstall hayu on samsung smart tv will fix hayu not working on samsung smart tv.
If hayu app is not working on samsung smart tv and whenever you open hayu app on samsung tv it keeps on crashing or hayu app gets stuck and doesn’t load or hayu app becomes unresponsive on samsung tv, then you can easily fix this issue. So, let’s see in detail below.
First thing you need to check if Hayu is not working on samsung is if you are connected to wifi internet or not and connect your wifi and restart your samsung smart tv and power reset samsung smart tv and other methods.
Hayu Not Working on Samsung TV
Following samsung tv apps not working troubleshooting methods will help you fix hayu app not working or keeps crashing or not opening on samsung smart tv.
Update Hayu on Samsung Smart tv
Step 1: Press home button on samsung tv and go to apps section
Step 2: Search for hayu app and click on it
Step 3: Click on update and update hayu to the latest version on samsung smart tv.
Once you install the latest hayu app version on samsung tv then your issue of hayu crashing or laggy or unresponsive issue will be resolved.
Unplug and Plug Back Power Cables
Step 1: Turn on samsung smart tv and Unplug power cable of samsung tv from wall socket.
Step 2: Wait for 50 to 60 seconds and plug back samsung tv power cable and turn on samsung smart tv
Step 3: Now, once samsung smart tv reboots and turns on, then go ahead and open hayu app on samsung tv.
Once you unplug and plug back and perform power reset or hard reset method, then your issue of hayu not working on samsung tv will be fixed successfully..
Reset Router or Modem
Step 1: Grab you router or modem and press reset button on router or modem
Step 2: Wati for 30 seconds and press the reset button again and wait for your router to turn on.
Step 3: Connect your samsung smart tv to wifi internet and once connected, open hayu on samsung smart tv and the issue will be resolved.
Clear Cache and All Data
Step 1: Press home button and go to settings
Step 2: Go to Support -> Device care
Step 3: Select Manage Storage
Step 4: Now, wait for installed apps to load on samsung tv and select Hayu app and click on view details.
Step 5: Select Clear cache and press ok
Step 6: Select Clear all data and press ok and confirm in popup box.
That;s it, one you clear cache and all data of hayu app on samsung smart tv, then your issue of hayu not working on samsung smart tv issue will be resolved.
Uninstall and Reinstall Hayu App
You need to uninstall and reinstall and then login with your hayu account details and your hayu not working on samsung tv will be fixed successfully.
Delete Hayu from Samsung Smart tv or Uninstall
Step 1: On samsung smart tv remote -> press home button
Step 2: Navigate to the apps section and Press ok.
Step 3: Go to Settings on the top right corner.
Step 4: Now, select Hayu app and select Delete and press ok and wait for your hayu app to delete and uninstall from your samsung smart tv.
Reinstall Hayu App
Step 1: Press home button on samsung smart tv remote
Step 2: Go to app store and search for hayu and press ok
Step 3: Select Hayu and click on install and wait for samsung smart tv to download and install it on your samsung tv.
Once you reinstall hayu app then you need to login with your hayu account details and then start watching hayu on samsung smart tv without any issue.
Why Hayu Not Working on Samsung smart tv
If you are running outdated software or firmware of samsung smart tv which does not support hayu to run on firmware or it can be due to outdated hayu app version or it can be due to lot of cache of hayu app causing this issue of poor internet wifi connectivity issues on samsung smart tv or too many background apps running on samsung smart tv and close all apps running in background.
This is due to too much cache getting loaded or occupied on samsung smart tv and you need to clear cache and clear all data and free up internal storage space on samsung smart tv and update hayu app and samsung tv firmware as well.
Hayu app is available on samsung smart tv models 2017 or later and to install on older version you need to user roku streaming device or firestick or other online streaming devices
- Rajeshwari is Senior Content Writer, Author, and Also Senior Editorial Team Member at A Savvy Web and She has a Degree in Bachelor of Technology (Btech) and (Master of Technology) Mtech from JNTU and is a real time expert. She writes about technology guides and troubleshooting guides (tips and Solutions) and helps users to solve issues easily. She has expertise in this area for more than 5+ years of experience and enthusiastic to provide troubleshooting tips and fixes and how to articles on Tech Related subjects like iPhone, Android, iOS, Smart tv and other tech related solutions and easy methods to fix.