How to Fix Disney Plus Not Working on Samsung Smart TV

What is Problem with Disney Plus App on Samsung TV

Disney plus app is streaming app, and when you open Disney plus App on Samsung smart tv, it keeps crashing or Disney plus stuck on logo or video keeps buffering (loading symbol) or app not working on Samsung smart tv then it can be fixed easily by following couple of simple methods here.

Reasons and Solution’s

Some times it may be due to software update or technical glitches or it can be due to disney plus app cache issue and few of other reasons and you need to clear cache on samsung tv, soft reset samsung tv and uninstall and reinstall disney plus app and other simple methods to resolve this issue.

Soft Reset – Unplug and Plug Back to Power Cables

• Step 1: Power on your Samsung tv and then Unplug power cable of Samsung smart tv from the wall socket.
• Step 2: Wait for 60 seconds and then plug back in
• Step 3: Now, turn on Samsung smart tv and wait for it to completely boot up and then open Disney plus app and it will be working fine.

If this did not solve your problem, then you can go ahead and try the below method.

Reset Router or Modem

If there is any issue with wifi related issue like router or modem, Disney plus app will not work properly and you need to reset router or modem and to do that, you need to remove all connected power cables from your router to modem and wait for 30 seconds and then plug them back and turn on wifi and connect samsung tv to wifi and then check.

Most of the time by power resetting Samsung tv and by resetting your router or modem will fix almost any issue with dinesy plus app on samsung tv and if you still experience issue then follow other below methods as well.

Also Read:

1) How to fix Samsung Smart tv Apps not working or loading?

2) How to Fix Samsung Smart TV Apps Not Installing

3) Download and Install Apps on Samsung Smart Tv

4) How to install 3rd party apps on Samsung Smart tv using APK, usb

5) How to install YouTube on Samsung smart TV

Update Samsung tv Firmware

• Step 1: Grab your Remote and using arrow keys -> Go to Settings menu on your Samsung smart tv home screen.
• Step 2: Go to Support option and press ok on remote.
• Step 3: Select Software Update and Press ok and it will check if there is any new software update available for Samsung smart tv.
• Step 4: If New Samsung firmware or software update is available -> Select Update software.

Now, your Samsung smart tv will get updated to new firmware update with new OS and if there is any technical of Software issues then it will be fixed. Now, go ahead and open Disney plus app and check after updating Samsung software.

Delete and Reinstall Disney Plus App

• Step 1: Navigate to APPS section on Samsung tv
• Step 2:  Select Settings option
• Step 3: Find Disney Plus App
• Step 4: Now Select Delete Disney plus app from your Samsung smart tv and wait for it to uninstall from samsung tv.
• Step 5: Now, you go to apps -> Search for disney plus app and install Disney plus App again
• Step 6: Now Disney plus app will be working fine.

Reset Smart HUB

• Step 1: Go to settings
• Step 2: Click on Support
• Step 3: click on Self diagnosis
• Step 4: Now click on Reset Smart Hub.

That’s it this is how you reset smart hub and now after resetting, your Disney plus not working on Samsung smart tv should work properly after resetting smart hub without any issues.

Clear Cache and Clear Data

• Step 1: GO to My apps section on Samsung tv
• Step 2: navigate to manage and installed apps
• Step 3: Locate Disney plus (hotstar app) from the list
• Step 4: Select Clear cache and press ok
• Step 5: Now, select Clear data and press ok.

That’s it, this is how you clear cache and clear data of disney plus hotstar app on samsung smart tv and once you clear cache and clear data your issue with disney plus hotstar app will be resolved successfully.

Why is my Disney+ not working on my Samsung TV?

If your disney plus app is not working then you need to check with wifi internet connection and make sure you are connected to wifi interent connection, due to Disney plus app cache related issue, app will not respond properly and it takes time to load disney plus app when you open it or it gets stuck on logo.