- On your iPhone if you are trying to activate touch id on your iPhone then you need to clean your iPhone screen and home screen button and remove any screen protectors or back case covers and try.
- You need to make sure that iPhone Unlock or iTunes and App Store is ON and force restart your iPhone and reset all settings to fix touch id not working or unable to activate touch id on iPhone.
- Fix Touch ID Not Working /Unable to Activate Touch ID On iPhone
- Clean Home Button Screen and Your Fingers
- Remove Screen Protectors and Back Covers
- Make Sure iPhone Unlock or iTunes and App Store is On
- Force Restart Your Phone
- Reset All Settings
- Update Or Reinstall iOS using iTunes
- Why does my iPhone say it is unable to activate Touch ID on this phone?
On your iPhone if you are trying to activate touch id and adding your fingerprint to your iPhone and activating touch id and suddenly iPhone doesn’t recognise your touch and unable to activate touch id or touch is not working on iPhone then you can fix this issue easily on your own. So, let’s see in detail below.
iPhone touch doesn’t work if you are having touch screen issues on iPhone or screen protector or back case covers or if your iPhone screen is filled with dust or sweat then touch id will not work and you will not be able to activate touch id on iPhone and not able to register your fingerprint on your iPhone to unlock your iPhone device.
Fix Touch ID Not Working /Unable to Activate Touch ID On iPhone
Below iphone troubleshooting methods will help you fix touch id not working or unable to activate touch id fingerprint issues on your iPhone 12, 13, 11, x, XR on any iOS
Clean Home Button Screen and Your Fingers
First, make sure that your fingers and Home button are dry. For the Home button use a clean, lint-free cloth to wipe off any dirt or debris. If you’re using a case or screen protector, make sure it doesn’t cover the Home button or the surrounding ring.
Remove Screen Protectors and Back Covers
If you are using cheap or low price screen protectors on your iphone then they may cause damage or screen protectors sometimes cause the issue of touch not to work and so, remove screen protectors or back covers from your iPhone and check whether unable to activate touch id or touch id is working or not.
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Make Sure iPhone Unlock or iTunes and App Store is On
Then let’s go to Settings, Touch ID and Passcode, make sure that iPhone Unlock or iTunes and App Store is On.
Force Restart Your Phone
If Touch ID still doesn’t work after these two steps, try the Force Restart here
For iPhone SE, press and quickly release the volume up button, and press and quickly release the volume down, then press and hold the side button, let it go when the Apple logo appears.
Reset All Settings
The nex fix is Reset All Settings. To do it, head to settings, general, reset, then reset all settings. After the phone boots up, try using the Touch ID again.
Update Or Reinstall iOS using iTunes
You need to update your iPhone or reinstall iOS using iTunes and restore its backup. For this you need a computer that has iTunes installed and it can be your MacBook or it can be a windows computer.
Open itunes and attach your device to the computer -> then click the iPhone icon and hit the update button. iTunes should be downloading the firmware first then start updating or reinstalling iOS onto your device. Once completed, go ahead and set up Touch ID again. If the issue process, move on to the next one: Repair iOS with Reiboot.
Why does my iPhone say it is unable to activate Touch ID on this phone?
If your iPhone screen is not responding to touch or unable to activate touch id on iPhone then you need to make sure that your itunes store or iPhone Unlock or iTunes and App Store is ON and add your finger print properly on your iPhone and remove screen protectors or back case which prevents iPhone touch to work properly on iPhone.