How to fix unable to complete touch id enrolment MacBook pro or Air

How to fix unable to complete touch id enrollment MacBook pro or Air

On your MacBook if you are trying to setup touch id and it fails and says unable to complete touch id enrolment, please go back and try again error, then this can be fixed on your own and successfully setup and complete touch id enrolment on your MacBook pro or MacBook air. So, lets see in detail how to fix unable to complete touch id enrolment.

How to fix unable to complete touch id enrolment

Reset SMC to fix unable to complete touch id enrolment

Step 1: Make sure you have turned off your MacBook pro or MacBook air.

Info: To turn off your mac ->Go to apple menu ->select shutdown.

Step 2: Now, Hold down shift + control + Option + Touch ID simultaneously for 10 seconds.

Step 3: After 10 seconds let go all the keys and release all keys.

Step 4: Now go ahead and turn on your macbook pro or macbook air.

That’s it, once you turn on your mac, you will not be facing any issue of unable to complete touch id enrolment. If you still facing issue, then follow other below methods to fix this issue.

Delete old fingerprints and then add new fingerprints.

How to delete fingerprint and fix unable to complete touch id enrollment

Step 1: Click on Appel icon->select preferences.

Step 2: Click on Touch ID.

Step 3: Now unselect ->use touch ID for check boxes, 1) Unlock your Mac 2) Apple Pay 3) iTunes store, App Store and Apple books 4) Password Autofill.

Step 4: Hove over to the finger print id which is already setup on your macbook and select X icon to delete fingerprint.

Step 5: Enter your password to remove fingerptint and click ok.

Step 6: Now select delete in the pop up menu and confirm deletion of already added finger print.

Step 7: Now restart you macbook pro or macbook air.

How to add fingerprint and fix unable to complete touch id enrollment

Step 8: Go to apple menu -> select system preferences->click on touch id.

Step 9: Now click plus icon to add a new finger print and enter your username and password and click ok.

Step 10: Now place your finger on the touch id and follow on screen instruction to add fingerprint on your MacBook pro or macbook air. Select Done once you have added your fingerprint.

Step 11: Now select all the check boxes under use touch id for..

Reset PRAM or NVRAM to fix unable to complete touch id enrolment

Step 1: Turn off your Mac and turn on your mac.

Step 2: After turning on your mac, immediately press -> Command + P + R keys same time.

Step 3: Let go off these keys once you hear startup sound for second time or when you see apple logo for second time.

Step 4: Now wait until your mac restarts and you will not be receiving any error like unable to complete touch id enrolment.

Restart your Macbook in Safe mode to fix unable to complete touch id enrolment

Step 1: Shut down your mac and turn on your Mac

Step 2: Now immediately press the shift key to restart mac in safe mode.

Step 3: Press and hold down shift key until login window appears.

Now you MacBook will restart in safe mode and this error will be fixed once you start your mac in normal  mode.

Update you MacBook to fix unable to complete touch id enrolment

Step 1: Apple menu -> system preferences->Software Update.

Step 2: Click on update now, if update is available.

That’s it this is how you update your macbook pro or MacBook Air.

Why unable to complete touch id enrolment in MacBook pro or MacBook air?

This can be due to many reasons, like software update or due to other reasons

How to fix unable to complete touch id enrolment?

You can fix this issue by removing or adding your finger print again or restarting your MacBook in safe mode, reset smc or reset PRAM/NVRAM, software update and few other methods to get rid of this error.