If you are having issue with Samsung smart tv apps not working or not loading or apps freezing or blank screen, then you can fix them easily by several different methods, so lets see in detail how to fix them by power reset, unplug power cable and reset networks, update software or update apps on samsung smart tv and other methods below;
If this solution doesn’t work, then go ahead and follow other below solutions.
To perform a hard reset on smart tv, you will need to use the tv remote, Before you begin unplug the router. First exit the smart hub by pressing menu key on your remote.
Go to smart hub -> Smart hub reset -> Reset Smart Hub and enter your pin (default pin is 0000).
Clearing cache typically remove temporary files to help free up needed space and you can clear by device settings menu or you can go to the manage installed applications and clear cache and clear data for each and every application or for the app which is not loading. By clearing cache and clear data app will start working fine as normal
Some times with the system update there may be a technical issue of app incompatibility, so its important to keep your apps up to date as the latest versions may be needed to run on your Samsung smart tv and an app update may fix any app error codes that your get on your smart tv.
Its always recommended to keep your Samsung smart tv operating system software up-to-date with the latest version of operating system as some apps will stop working with the oldest version of Samsung operating system and with software update will also fix any bugs that may be preventing apps to load or work properly.
Run a speed test on your and compare the result with app recommendations and you can run a speed test at https:/speedtest.net
If the speed fall short of recommendations , there are few steps to take to help improve your connection and opt for high speed internet connection.