On your Android device when you are using messenger to send photos to your friend or any one and when you try to attach photos in messenger app and you are unable to send photos on messenger or cant send photos on messenger from your android device to anyone then you fix this issue easily. So, lets see in detail below.
Sometime when using messenger app on your android or iPhone or iPad device you can experience or get many errors like messenger notifications not working or cant send messages in messenger app or any other errors as well.
Below android messenger app troubleshooting methods will help you fix issues with messenger not sending photos or any attachment using facebook messenger app on android.
Step 1: Hold down power button on your android device then you will see the restart option displayed on the screen
Step 2: Now click on Restart option and then wait for few seconds then your android is device is restarting
Step 3: After that, turn on your android device again.
Step 1: Open Photos app or gallery app on your android device and then select the picture that you want to send.
Step 2: Now click on three vertical lines displayed on top right corner of the screen
Step 3: Now click on Details then you will check your size of the photo, then size of the photo that you want to send must be under 25MB.
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Step 1: Open settings app on your android device.
Step 2: Scroll down and tap on Apps or manage apps section
Step 3: Find Facebook Messenger app and tap on it.
Step 4: Now, tap on Storage
Step 5: Tap on Clear Data and confirm
Step 6: Tap on Clear Cache and confirm clearing cache of messenger app.
Now, once you clear cache and clear data then your issue of messenger not sending photos on android issue will be fixed successfully.
Step 1: Go to Settings app on your android device
Step 2: Now scroll down the screen and click on Apps option
Step 3: Again scroll down the screen and click on Messenger then select Mobile data
Step 4: Now toggle on “Allow background data usage”and also “enable Allow app while data saver on.”
Step 5: Now go back and select storage option and click on clear cache then cache files from messenger application was deleted
Step 6: Now go back to the app info menu and then select permissions option
Step 7: Turn on storage option then it will access your internal storage
Step 1: Go to playstore app and open message app
Step 2: If your messenger app update is available then it will show the update option displayed on the screen,check if your update is available or not.
Step 3: If Update is available then update your Messenger app to the latest version
There are many reasons when messenger app is not sending photos on android devices like corrupted cache or data of messenger app or it can be an issue with messenger app a new updated is available and you are still running outdated version of Facebook messenger app or if the photo format is not supported or any software minor but with Facebook messenger app itself or size of the photo is too big.