How to fix Netflix Black Screen With sound on Apple tv 4k

If you are using apple tv 2 or apple tv 3 you will be sometime experience this strange issue of Netflix black screen with sound on apple tv 4k, like, trying to play a show on Netflix you get audio and subtitles you can turn off audio and subtitles as well and you get no video and the apple tv screen is totally black or blank and there are couple of easy and simple methods to fix this issue,

So, lets see in detail how to fix Netflix black screen with sound on apple tv 4k in detail below and the first thing you need to make sure is restart your apple tv and power reset your apple tv and check for updates and update apple tv to latest software version.

How to fix Netflix black screen with sound apple tv

Restart your Apple tv

Step 1: Grab you apple tv remote and press on menu

Step 2: Now scroll down to your settings app and tap on it.

Step 3: Now scroll down and click on system.

Step 4: Now click on restart.

That’s it, once you click on restart, your apple tv 4k will restart your tv and once you apple tv turns on you will not be facing any issue of Netflix black screen with sound apple tv any more and it will be fixed and this is simple and first method to fix Netflix black screen with sound apple tv.

Unplug Power plug of apple tv:

Step 1: Turn on your Smart tv & pull the power plug.

Step 2: Once you pull the power plug wait for 60 seconds.

Step 3: After 60 seconds plug the power plug back to apple tv and wait for apple tv to get restart.

Once your apple tv is up and turned on, go ahead and open Netflix app, now your Netflix app will be running back as normal without any issues.

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Press and Hold Menu Button and power Button

Step 1: Once your apple tv is on, go ahead and press and hold power button and menu button.

Step 2: Hold these button until and unless you see blinking light on your apple tv.

Step 3: Let go off the keys once you see blinking light and apple tv will get rebooted.

That’s it, now open Netflix app, you will be up and running without any issues of Netflix black screen with sound apple tv.

Menu Button and Volume Down Button

Step 1: Turn on your smart tv and hold down menu button and volume down button.

Step 2: Hold these two buttons for 10 seconds and let go after 10 seconds.

Step 3: Now your apple tv will restart and turn your smart tv on.

Once your apple tv gets turned on, go ahead and open Netflix app, now your Netflix app will be working fine without facing any issues of black screen or blank screen with audio or subtitle issue.

Unplug all Power cords from your smart tv

Step 1: turn on your smart tv and unplug all power connectors like modem or wifi router, USB cables etc.

Step 2: wait for 60 seconds and plug back all power connectors.

Step 3: turn on your smart tv and once it turns on open Netflix and your issue will be solved.

Note: Also change the hdmi port to a new hdmi port.

Replace the Standard HDMI cable With HIGH Speed HDMi Cable:

Sometimes, the issue may be due to standard hdmi cable as well, go ahead and replace the hdmi cable and replace it with high speed hdmi cable, this can also cause the issue of Netflix with black screen with audio or blank screen with audio.

Factory reset Apple tv 4k

The last step you need to try is factory reset your apple tv 4k and to do this grab your remote and press on menu->settings->System->Reset->click on Reset and this will erase and wipe out all data and your apple tv will be like a brand new tv.